Hema Sathya Vinod Kumar Venugopal
Angestellt, Senior Information Technology (IT) Manager, Cognizant
Chennai, Indien
Über mich
Result-oriented professional, offering IT experience in Infrastructure Management, DevOps, Application Support with qualitative experience in Service Delivery, Strategy Planning, Digital IT Infrastructure Services and Stakeholder Management Exposure in program management activities including project scoping, estimation, planning, risk management, finalization of technical / functional specifications, resource administration and quality management of product application Keen customer-centric approach with skills in addressing client priorities and resolving escalations within prescribed TAT, thereby attaining client delight and high compliance scores Hands-on experience in managing assorted flavors of Linux/Windows OS, DevOps Implementation, Production Support with expertise in implementing cloud solutions An effective leader with proven skills in leading & motivating teams during the project phase; holds expertise in Influencing, Decision-making & Conflict Management skills
Werdegang
Berufserfahrung von Hema Sathya Vinod Kumar Venugopal
Bis heute 2 Jahre und 5 Monate, seit Jan. 2022
Senior Information Technology (IT) Manager
Cognizant
- Managing end to end delivery of Hybrid Cloud Operations, Automation and DevOps - Managing Cross Functional Team for various delivery points. - Analysis of Business Model and steer the technology used towards Business Growth - Year-on-Year Productivity gains for clients by Automation and Service Improvements.
Bis heute 9 Jahre und 7 Monate, seit Nov. 2014
Manager Global DevOps & CloudOps
Cognizant
Responsible for leading the effective management of the Service Delivery team, DevOps, Smart Lab, Application Support and Incident Management teams globally (UK, US, Ireland and India). Responsible for automating and integrating the Cloud Functions in Service Now using ARM, Automation Runbook (Webhooks), Azure Functions, Cloud Formation, Lambda (API), SNS, etc., Architected and designed a solution for building a Configuration management tool (Puppet) for the entire infrastructure
Bis heute 9 Jahre und 7 Monate, seit Nov. 2014
Manager Operations Global
Cognizant
Spearheaded multi/hybrid cloud environment Operations, Automation and DevOps Teams Delivered 25 SNOW Automated catalogues for Cloud Provisioning and Cloud Optimisation Architected & designed solution for building a configuration management tool (Puppet) for the entire infrastructure Produced Year-on-Year productivity to the clients by Automation & Left shift
4 Jahre und 6 Monate, Juni 2010 - Nov. 2014
Senior Analyst
Verizon Data Services India Pvt Ltd
- Lead the Shift and helped/prevented the happening of Crisis. - Manage Escalations, human error part of operations - Hold the responsibility on setting up the monitoring of the application on different flavors of OS with the help of Monitoring tools like Nagios Core and Big Brother. - Monitoring and fixing issues related to application built on different flavors of Unix/Linux/Sun OS/Windows Environment.
Ausbildung von Hema Sathya Vinod Kumar Venugopal
2 Jahre und 2 Monate, Mai 2013 - Juni 2015
Operations Management
Welingkar Institute
Post Graduate Diploma in Operations Management, Advanced Diploma in Business Administration
2 Jahre und 11 Monate, Aug. 2000 - Juni 2003
Textile Technology
Periyar University
Sprachen
Englisch
Fließend
Tamil
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Telugu
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