Katherine Elikwu

Responsible and accountable for the financial performance, service delivery and for developing long term strategic growth for managed security services on a large, strategically important and complex global outsourced contract. Maintaining and developing customer relationships at executive level, managing customer satisfaction, delivering contract commitments within cost targets, overall profit of contract, revenue growth, and accountability for contractual service levels.

Managing customer relationships and developing strategies for growing our professional network and security consulting services business at multinational Fortune 500 corporations. Leading bid management, presales activities and transformation delivery involving managed security services, managed network services, unified communications, and cloud computing.

Providing organizational leadership on Programme and project management and responsible for directing, leading, managing and mulit-million pound programmes and projects to achieve successful outcomes for customers within Network design, configuration, IP management, Storage consultancy, Business continuity and disaster recovery, Microsoft Exchange managed services, Expense management.

Responsibility for managing delivery of wide-ranging strategic and business-critical programmes and projects to hotels and regional offices throughout 55 countries, centralising key applications, processes and infrastructure.

Matrix-managed and guided multidisciplinary project teams to deliver a portfolio of projects covering trading system changes, and back office operations including e-commerce and internet based initiatives, finance and billing systems, infrastructure/network upgrades, involving a range of stakeholders including regulatory bodies, 3rd parties and in-house resources. With full P&L responsibility for the management and delivery of projects.

Led the collaborative efforts between client and our in-house technical teams to define and document CRM business requirements; perform detailed gap analysis and identify technical options that met specific client needs; Managed the implementation of CRM solution and supported customers in the delivery of campaign management initiatives

Designed, co-developed and implemented an inward investment solution for the UK government used for the generation of inward investment propositions to attract foreign investment companies to establish operations in the UK

e-Security (Cryptography); Host based Forensics, Incident Response and Malware analysis, Network Security; Penetration testing; Security, Audit and Compliance;

Organisational and Operations managment; Marketing and Financial Management; Mathematical Modelling; Systems Engineering and Systems Thinking; Statistical analysis and SAS programming; Applied Mathematics; Management information systems; Business Modelling and Simulation.

Strucutred programming; Object Oriented Programming Mathematical modelling; Advanced Calculus and Mathematical Methods Software Engineering; Database Management and Administration; Statistical modelling and analysis; Operational Research