Włodzimierz Gontarz

Berufserfahrung von Włodzimierz Gontarz

• Bis heute 8 Jahre und 11 Monate, seit Juli 2015

  User Assistance Developer

  SAP

  - This job involved: gaining deep understanding of the REST API documentation, adapting to the scrum practices, getting all information from subject matter experts and stakeholders, using tools for task tracking and collaboration like JIRA, Git to always get an up-to-date insight in current development, using Postman to run services and interact with REST API for better understanding, using Markdown syntax to create public documentation relaying the correct and concise information for developers.

• 5 Jahre und 8 Monate, Dez. 2009 - Juli 2015

  Technical Writer

  hybris GmbH

  - This job involved: gaining deep understanding of the domain and tool, creating topic-based documentation requirements, using personas concept to define specifics of our target groups, using Atlassian Confluence to collaborate with team members and create documentation designed to relay the correct and concise product information in an appropriate way, adapted to the multiple classes of readers

• 1 Jahr und 8 Monate, Juni 2007 - Jan. 2009

  Technical Communicator

  Sitronics Telecom Solutions

  This job involved: audience needs analysis, picking up the pieces of information from available sources and combining them together into logical, concise structure, interviewing subject matter experts, creating documentation, gathering feedback, revising existing documents, constant improvements

• 2 Jahre und 8 Monate, Nov. 2004 - Juni 2007

  Technical Writer

  Eracent

  - In this job I created documentation for i.a. the IT Asset Manager, a digital assets data collector server with client applications globally deployed over wide area networks - Documentation involved UI manuals, database data dictionaries, product release notes, and general descriptive documentation for the applications, etc. - On occasion, I also handled technical questions (via e-mail) from customer service people in USA & UK

• 2002 - 2004

  Freelancer: Translator (Swedish-Polish)

  Various Companies

  Freelancer for: - Berlitz GlobalNet/Bowne Global Solutions (LioNBRIDGE) - Italia nel Mondo - Krystal Nordpol - etc. (set of occasional translations)

• 7 Monate, Apr. 2001 - Okt. 2001

  Marketing Specialist

  TUI

• 2 Jahre und 6 Monate, Nov. 1998 - Apr. 2001

  Copywriter

  Ving, Scandinavian Leisure Group

• 11 Monate, Dez. 1997 - Okt. 1998

  Marketing Specialist

  Travel Trade Gazette