Alexandra Czuckowitz

Berufserfahrung von Alexandra Czuckowitz

• Bis heute 3 Jahre und 7 Monate, seit Nov. 2020

  Enterprise Customer Success Manager

  DocuSign

• 2 Jahre und 1 Monat, Okt. 2018 - Okt. 2020

  Customer Success Manager

  Optimizely

  • POC for 20 enterprise accounts • Partner with stakeholders • Lead workshops on-site

• 8 Monate, Feb. 2018 - Sep. 2018

  Employment Break/Backpacking

  Travelling The World

  • Tick off my dreams-to-catch list • Volunteering (see list) • Spend time with my family & friends at home

• 6 Monate, Aug. 2017 - Jan. 2018

  Customer Success Manager

  Adobe

  • Consult a portfolio of 20 key accounts (digital) • Build a tailored client success strategy • Assess and analyze account health • Represent and support clients on-site

• 1 Jahr und 7 Monate, Jan. 2016 - Juli 2017

  Customer Success Manager

  Linkedin.com

  • Consult a portfolio of 250 SMB DACH accounts • Entire sales-lifecycle (acquisition, closing, post-sales, renewal) • Collaborate with business partners to ensure client’s ROI • Mitigate churn by deriving data and building actionable strategies

• 1 Jahr, Jan. 2015 - Dez. 2015

  Onboarding & Engagement Specialist

  Linkedin.com

  • Tailored outreach to DACH clients for successful product utilization or client recovery • Host live webinars about media solutions (cross-media) • Measure and prove achievement against KPIs

• 3 Monate, Nov. 2014 - Jan. 2015

  Enterprise Support Specialist

  Linkedin.com

  • Serve as POC for corporate customers (SMB, enterprise, global accounts) • Identify new business opportunities • Support internal business partner as product champion

• 9 Monate, Feb. 2014 - Okt. 2014

  Human Resource Advisor

  Telefonica

  • Provide HR support, resourcing, and administrative services to Telefonica employees • Manage escalations • Deliver projects to drive new and improved processes