Andreas Engel
Angestellt, Betriebsverantwortlicher zentrale Scanstelle, Information und Technik Nordrhein-Westfalen
Meerbusch, Deutschland
Werdegang
Berufserfahrung von Andreas Engel
Bis heute 4 Jahre und 4 Monate, seit Feb. 2020
Betriebsverantwortlicher zentrale Scanstelle
Information und Technik Nordrhein-Westfalen1 Jahr und 1 Monat, Jan. 2019 - Jan. 2020
Bauleitung / Projektleitung
E2architekten
2 Jahre und 9 Monate, Apr. 2016 - Dez. 2018
IT Consultant + IT Architect
VON ESSEN Bank GmbH / BNP Paribas Gruppe
IT Consultant und IT Architect - Durchführung von IT Projekten und Gestaltung der strategischen Architektur Ausrichtung
- Presales consultant responsible to drive solution integration for processes (based on ITIL) and for Enterprise Service Management (ESM) tools. Tooling coverage: workflow, monitoring, reporting, software distribution, inventory data collection, CMDB, portal, connectivity, service monitoring, service exchange - Develop, provide guidance and propose solutions for outsourcing deals in relation to ESM tools and processes
3 Jahre und 2 Monate, Feb. 2008 - März 2011
Technical Account Manager
Hewlett-Packard Deutschland
• Premier Support (Named Response Center Engineer) for Enterprise customers, based on „HP Operations Manager Windows“ • Technical Account Management for „Premier Customers“ • Consulting for enterprise customers during implementation or migration to new software releases • Develop and review technical documents for knowledge sharing and troubleshooting
3 Jahre und 1 Monat, Jan. 2005 - Jan. 2008
System Management Engineer
Hewlett-Packard Deutschland
• Monitoring solution implementation lead - Working on new outsourcing customer implementation and transformation • Create/evolve/maintain EMEA regional customer specific monitoring solutions • Provide lab-level & 3rd level support for monitoring solutions used in EMEA region • Automating monitoring and incident resolution • Specifically implementation lead for end to end monitoring and service views • Provide presales consulting and assessment for monitoring solutions supporting solution architects
4 Jahre und 5 Monate, Aug. 2000 - Dez. 2004
System Management Specialist
WestLB Systems GmbH
- Project lead for System Management and Reporting projects - Operation and troubleshoot System Management environment - Worked on Monitoring / Reporting solutions and concepts - Administration, operation, and troubleshoot MS domains
2 Jahre und 1 Monat, Juli 1998 - Juli 2000
IT Support Specialist
Siemens Business Service GmbH & Co. OHG
- Worked for large customers as support specialist for server and clients (1st and 2nd level support) - Hardware-, Operating System- and application- troubleshooting - User administration
Ausbildung von Andreas Engel
2 Jahre und 11 Monate, Aug. 1995 - Juni 1998
Siemens Nixdorf Informationssysteme AG
Ausbildung zum “Fachberater Integrierte Systeme“ und “Kommunikationselektroniker Informations- u. Nachrichtentechnik“
1 Jahr und 10 Monate, Okt. 1993 - Juli 1995
Elektrotechnik
Fachhochschule Lippe
Sprachen
Deutsch
Muttersprache
Englisch
Fließend