Anita Royan
Angestellt, Oracle-On Roll (Customer Support), IKYA Human Solutions
Bangalore, Indien
Werdegang
Berufserfahrung von Anita Royan
Bis heute 8 Jahre und 11 Monate, seit Aug. 2015
Oracle-On Roll (Customer Support)
IKYA Human Solutions
Responsibilities: Email supporting. Process Name - DEMO Service, Linux, ASO, OBA, OVI ,Solaris & Resell Rights
2 Jahre und 1 Monat, Aug. 2013 - Aug. 2015
Supporting for Oracle Technology
IKYA Human Solutions
2 Jahre und 3 Monate, Jan. 2011 - März 2013
HRS
Deutsche Bank
Worked in Hr direct .Supporting for APAC Region. Resolving the quires for PF, Salary issue, off board Handling calls and emails. Responsibilities: • Handling employee quire • Policies
1 Jahr und 4 Monate, Juli 2009 - Okt. 2010
Tele Caller
Just dial Services
Calling customer and giving them best solutions in the product and space selling Product evaluation and process calls monitoring Create reports to management with standards and procedures. Giving reports of the call process and call monitors.
1 Jahr und 10 Monate, Apr. 2007 - Jan. 2009
Customer service representative/Technical Support Eng.
Micro land Limited
• Customer support Executive. • Attending calls and resolving issue of the customer with IT solutions • Assisted Team Leader in generating reports for the team. • Worked for other agents as the agent could not come to work and to save the team Absenteeism. • Helped fellow agents in resolving the issues of the customer on live calls (escalations). • Actively took part the new call flow process and attended calibrations
Ausbildung von Anita Royan
Monad University
Sprachen
Englisch
Fließend