Anna Jakob
Bis 2023, General Site Manager, Sodexo Services GmbH
Abschluss: Hotelfachfrau, IHK
Hamburg, Deutschland
Über mich
GSM-General Site Manager at Johnson&Johnson Norderstedt (under Sodexo). Responsible for 125 + employees, - Kitchen - Catering - Cleaning (GxP cleaning) - Waste & Logistics - CAFM, Move Management - Handyman Services - Ground Maintenance - Pest control - Security and Front Office
Werdegang
Berufserfahrung von Anna Jakob
1 Jahr und 4 Monate, Juni 2022 - Sep. 2023
General Site Manager
Sodexo Services GmbH
General Site Manager @ Johnson&Johnson Norderstedt
7 Jahre und 11 Monate, Juli 2014 - Mai 2022
AVP Head of international Soft Facility Management&Executive Office Services
FAB - First Abu Dhabi Bank
Among others, In charge of Soft FM Services, Protocol services for His Highness (Chairman of the bank), Board Members, VIP’s, Executive Team Establishing, structuring, strategy, policies, procedures Soft service Unit Preparation, management of a 40 Mil Dirham Budget, 2017-2020 UAE budget decrease of 37.5% Creation of and maintaining necessary MIS, KPI’s (93%+), SLA (100%) related to work + developing reports Maintaining over 150 locations across the UAE, internationally
1 Jahr und 11 Monate, Mai 2018 - März 2020
VIP support at Royal Family - Abu Dhabi, UAE
Royal Family Ab Dhabi, UAE
3 Jahre und 2 Monate, Juli 2014 - Aug. 2017
Soft Service Manager - Facilities Management/Corporate Real Estate/VIP support
FGB-First Gulf Bank
Quality Auditor, Ambassador
9 Monate, Okt. 2013 - Juni 2014
Assistant Executive Housekeeper
Kempinski Hotel Mall of the Emirates, Dubai
among other things being in charge of over 150 team members, assisting in day-to-day management and operation of the housekeeping department, overseeing the management of all housekeeping areas, manage all aspects of inspections & room cleanliness, ensure the effective training and performance management of the employees, briefings, inventory and stock keeping.
5 Monate, Mai 2013 - Sep. 2013
Acting Executive Housekeeper
Hilton
among other things being in charge of over 60 team members, assisting in day-to-day management and operation of the housekeeping department, overseeing the management of all housekeeping areas, manage all aspects of inspections & room cleanliness, ensure the effective training and performance management of the employees, briefings, inventory and stock keeping.
7 Monate, Nov. 2012 - Mai 2013
Acting Executive Housekeeper
Rocco Forte Hotel Abu Dhabi
among other things being in charge of over 60 team members, assisting in day-to-day management and operation of the housekeeping department, overseeing the management of all housekeeping areas, manage all aspects of inspections & room cleanliness, ensure the effective training and performance management of the employees, briefings, inventory and stock keeping.
1 Jahr und 8 Monate, Sep. 2010 - Apr. 2012
Floor Supervisor
Rocco Forte Hotels-Villa Kennedy
Als Floorsupervisor ist man verantwortlich für den reibungslosen Ablauf im Housekeeping, die Sauberkeit der Gästezimmer, Etagenflure und öffentlichen Bereiche. Dies beinhaltet die entsprechende Zusammenarbeit mit allen Abteilungen und Fremdfirmen, die Optimierung von Abläufen und Prozessen sowie die Steigerung der Qualität.
Ausbildung von Anna Jakob
5 Monate, Aug. 2021 - Dez. 2021
Houshold Management
Polo & Tweed UK
3 Jahre und 1 Monat, Aug. 2005 - Aug. 2008
Hotelfachfrau
IHK
3 Jahre Hotelausbildung
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Französisch
Grundlagen