Beat Bauert
Angestellt, Deskside country focal point, Kyndryl Switzerland GmbH
Zürich, Schweiz
Über mich
I am an experienced assistant who has successfully and loyally supported People Managers in the administrative area for many years. Correspondence, planning as well as oral and written communication in German and English are important skills. In addition, I have experience in the supervision and management of KV and IT apprentices. As a former IT supporter, I am also well acquainted with the use of digital and electronic means as well as with dynamic working environments.
Werdegang
Berufserfahrung von Beat Bauert
Bis heute 2 Jahre und 10 Monate, seit Sep. 2021
Deskside country focal point
Kyndryl Switzerland GmbH
- assist people manager in regard to administrational tasks - maintain and control end user support contract with an external provider; monitor SLA and contract obligations - create documentions, instructions and reports
6 Jahre und 8 Monate, Jan. 2015 - Aug. 2021
Apprentice trainer & deskside focal point
IBM Switzerland Ltd- apprentice trainer for commercial and IT students - assign and assess "Arbeits- und Lernsituation" (ALS) for commercial students - define and lead "Individuelle Praxisarbeit" (IPA) for IT students - deskside country focal point Switzerland: maintain and control end user support contract with an external provider; monitor SLA and contract obligations - create reports and instructions - assist people manager in regard to administrational tasks
- deputy people manager - recruit and train new employees - administrative tasks for several onsite support accounts (banking sector, chemical industry) - team leader VIP Support IBM Switzerland - deskside country focal point for IBM Global Account Switzerland
- deputy people manager - lead onsite support teams (chemical industry, economic sector) related to technical and organizational tasks - VIP supporter for IBM Switzerland's management board
- deputy people manager - 1st and 2nd level onsite supporter - lead of the onsite support of a big insurance company - support IBM service management in relation of incoming RFS: cost and resource estimation, scheduling, risk assessment
- deputy of the location manager - 1st and 2nd level onsite supporter - organize and carry out computer and printer moves - monitor and track ticketing tool - create manuals and instructions
2 Jahre und 1 Monat, Juli 1990 - Juli 1992
IC-/EDV-Berater
Schweiz Versicherungen
- 1st and 2nd level onsite supporter - teacher for DOS, Harvard Graphics, Lotus 1-2-3, PCText 4, DBase IV
9 Jahre und 9 Monate, Okt. 1980 - Juni 1990
Clerical Assistant
ELVIA Versicherungen
- internship for the period of 2 years (tariffing of insurance proposals, issuing of insurance policies, information technology, HR, publicity) - work in project teams and education in project management - functional lead of an office of data typists
Sprachen
Deutsch
Muttersprache
Französisch
Gut
Englisch
Gut
Italienisch
Grundlagen
Spanisch
Grundlagen