Calvin Paul
Angestellt, Customer Service Co-Ordinator, Amadeus - Powering better journeys through Travel Technology
Johannesburg, Südafrika
Über mich
Highly motivated and results-oriented professional with 15 years of experience in customer service and the travel industry. Proven track record of delivering excellent customer experiences, resolving issues efficiently, and maintaining positive relationships with customers. Strong communication combined with a deep understanding of customer needs and expectations as well as vast knowledge of airline protocols, coupled with exceptional problem-solving abilities. Committed to driving revenue growth, improving operational efficiency, and delivering superior service through effective strategies. Serviced over 700 travel providers with a passion for customer service as well as the travel industry. Dual role at current employer.
Werdegang
Berufserfahrung von Calvin Paul
Bis heute 2 Jahre, seit Juni 2022
Customer Service Co-Ordinator
Amadeus - Powering better journeys through Travel TechnologyBis heute 2 Jahre und 2 Monate, seit Apr. 2022
Global Expert - NDC,Air Availability and Shopping
Amadeus - Powering better journeys through Travel Technology6 Jahre, Apr. 2016 - März 2022
Customer Service Executive
Amadeus - Powering better journeys through Travel Technology6 Jahre und 10 Monate, Juni 2009 - März 2016
Customer Service Representative
South African Airways
Sprachen
Englisch
Muttersprache
Deutsch
Grundlagen
Afrikaans
Gut