Christina Röscher

- Intern. Account Mgmt.: Spain, Portugal, The Netherlands, Russia, Poland - Key Account Mgmt.: MB, MOBIS - Organization of product roll-Outs, trade fairs - Dealer trainings, Train the trainer sessions, WebEx seminars, product presentation, system usage - Tracking of activities, statistics, reports - Planning, organization, execution of international Kick-Off , annual review - meetings - Communication between product management/development and customer - Client attention/support

- Road bike cycling guide - Organisation, planning and guiding road bike cycling tours - Establishment of cooperations with Hotels and tranvel agencies - Business development of processes for start up

- Coordinatoin of consulting workforce for IT- Projects - Managing customer relationship through project stages - Maintaining high customer satisfaction, pitching new services/ solutions - Conducting interviews between clients and consultants, introducing company portfolio - Problem solving for clients - Freelancer contract Management (negotiation, adaptation), management of company owned freelancer website - Reporting of revenue development, tracking of achievements/ KPIs, report to senior management

- Leading Barcelona Sants branch with responsibility for fleet planning, yield management, revenue planning, forecasting - Managing a team of 4 People, including supervision of internal/ external staff, recruiting of new employees - Roll out of marketing campaigns after intense competitor analysis and market research - Relaunch of social media-, online presence - Implementation of quality management for customer requests, new processes for vehicle cleaning and accomplishment of sales bonuses

Tätigkeit als Promoter und Freelancer, Mitarbeit bei Roadshows und Events

Werkstudentin, Planung und Durchführung von Bankett- Veranstaltungen, Gewährleistung der Rocco Forte Servicestandards

5 monatiges Praktikum bei einem Incentivereiseveranstalter, Planung, Organisation und Durchführung von Incentivereisen, Unterstützung der Projektleiter

Unterstützung der Projektleiter, Internetrecherchen, Erstellung von Clipping- Statistiken, Follow Ups

Praktikum im Bereich Rezeption und Guest Relation auf Gran Canaria, Spanien, Gewinnung von Besuchern für das Kundenbindungsprogramm

Ausslandssemester: Tourism Supply Cross Cultural Studies Analyzing Tourism Markets Dutch for foreigners

Tourismus Tagungswesen Event- und Projektplanung Hotellerie Interkulturelle Kommunikation