Diana Jitariu

Scheduled and coordinated meetings, responsible with travel arrangements and expense reports; Maintained and updated corporate reimbursement reports, personnel files, rules, regulations and policies; Assisted senior management in conducting recruitment process, developed and improved human resources policies and procedures; Created, developed and updated social media pages; Assisted with various sales & marketing projects, social media research, marketing campaigns, job fairs and team building events.

Planned, organized and executed social media content, managed social media postings and calendar of events; Enhanced social media outlets and opportunities to maintain communication and develop clients’ portfolio; Developed, managed and implemented all email marketing campaigns; Designed and created marketing materials, maintained and updated the company's website; Organized and coordinated client appreciation events (over 400 guests)

Maintain professional and friendly communications as the first point of call for general external enquiries and correspondence; Answer, screen and transfer incoming telephone calls, respond to inquiries and/or take messages; Manage incoming correspondence, including collecting and distributing mail; Liaise with office contractors, including service providers & building maintenance as required; Arrange board meetings, executive meetings and full staff meetings as required.

Provided phone and online support to customers in English, French, Spanish and Romanian; Created and updated customer accounts using SalesForce CRM software; Maintained the highest standard of discretion when handling customer inquiries in a professional manner; Collaborated with billing department in order to provide accurate information to customers regarding invoices, payments history and credits; Troubleshooting (technical, billing, payments).

Designed and created marketing materials, maintained and updated websites; Collaborated with printers on the design and printing of logo changes, letterhead, business cards, personalized gifts, advertising and promotion materials; Conducted market research and competition comparison, elaborated marketing strategies to develop clients` portfolio; Conducted and prepared Power Point presentations, development strategies and marketing reports; Organised national and international tennis tournaments.

Handled incoming & outgoing calls, emails and couriers, maintained agenda, schedules and calendars, responsible with travel arrangements and expenses; Managed budgets and financial reports, developed and improved work procedures; Used SAP software for accounting/human resources reports and schedules; Managed the recruiting and hiring process, coordinated staff meetings and team-building events; Maintained long term relationships with business partners, service providers.

Handled incoming and outgoing calls, e-mails and couriers; Greeting visitors in a professional and friendly manner; Coordinated meetings and travel arrangements; Maintained and developed media relations; Assisted senior management in coordinating sport events; Assisted HR Department in conducting recruitment process; Worked in collaboration with the accounting department in managing invoices and financial reports; Promoted local sport events to the public through media

Public Administration, Public relations, Political Sciences, International Relations, International Law, Statistics