Gonca Yavuz
Bis 2018, Inside Sales Representative, EBV Elektronik GmbH & Co. KG
istanbul, Türkei
Werdegang
Berufserfahrung von Gonca Yavuz
Bis heute 3 Jahre und 3 Monate, seit Apr. 2021
Head of Customer Service
TE Connectivity Solutions GmbH
Bis heute 3 Jahre und 4 Monate, seit März 2021
Customer Care Professional
TE Connectivity
10 Monate, Aug. 2019 - Mai 2020
Inside Sales Representative
PEI Genesis
• Semiconductor executive with over 10 years of experience in inside sales. • Strong experience of inside sales and helping the customers set sales target • Process customer offers, orders and forecasts, liaising with the departments (Customer service, Purchase and Logistics) • Order management from entering the order in SAP to final shipment.Deliver order creation, RMA, sample distribution, Sales analysis, Sample Distribution • Followed all import and export process with the related departments.
1 Jahr und 2 Monate, Dez. 2009 - Jan. 2011
Inside Sales Representative
Empa Elektronik
• As direct report to Country Sales Manager • Organized internal and international orders and shipments. • Coordinated with customers,forwarders,outside sales teams and internal teams for all order and shipment related matters. • Created new customers and increase the sales targets.
2 Jahre und 1 Monat, Mai 2007 - Mai 2009
Working Student
Norwich City Collage
• To improve English Skills leaving in England for two years.
• As direct report to Chief Executive. • Resolved customers complaints while identifying problems and taking appropriate corrective action. • Excellent Communication Skills. • Having strong listening skills.
Ausbildung von Gonca Yavuz
5 Jahre und 10 Monate, Sep. 1999 - Juni 2005
Economics
Muğla University
Muğla Üniversitesi
Sprachen
Türkisch
Muttersprache
Englisch
Fließend