Iann Yanes

Localization application platform quality assurence (QA). Customer support coordination with front desk and providers. Localization solutions trend assesment in global market. Requirement gathering for comprehensive solutions or special request from customers or potentials. New solutions pipeline desing and project management.

Plan, implement and monitor strategies for business continuty. CSO functions (Authentication, Authorization, DB Security, File system Security), Disaster recovery planning, implementention and monitoring, Governance Risk assessment and Compliance with Project ISO 56k which refers to the implementation of ISO 27001, ISO 9000 and ISO 20000.Assess the SOM with ISO 27002, ITIL, COBIT. Manage Service Desk Team (3 Directs). Implement and monitor Global Policies. Vendor Relation Management, SLA, OLA

Provide support for pre-sales cicle regarding IT Security Solutions, DB Security, Identity and Access Management, and Document Security. Design custom solution and provide support for the customer to justify the project. Follow up in any por sales support needed

In chargue of solving the problems generated in the platform (UNIX, Oracle 9i) regarding the mobile media commercialization business. Suggest Automation to repetitive processes and implement this solutions

Database design, Software Engineering