Katherine Borek
Bis 2009, Assistant Manager, Verizon Wireless
Phoenix, Vereinigte Staaten
Werdegang
Berufserfahrung von Katherine Borek
Bis heute 15 Jahre und 3 Monate, seit Apr. 2009
Customer Service
Verizon Wireless
2 Jahre und 6 Monate, Nov. 2006 - Apr. 2009
Assistant Manager
Verizon Wireless
Lead sales team to meet and exceed quotas and goals; Develop, train, and coach team to produce desired results in performance; Evaluate performance and initiate action plans for development; Provide hiring/promotion decisions, and initiate disciplinary action; Responsible for analyzing store-level financial and sales reports; Monitor daily sales activities to ensure objectives and expectations are being met.
2 Jahre und 5 Monate, Juli 2004 - Nov. 2006
Retail Customer Service Representative
Verizon Wireless
2 Jahre und 4 Monate, Apr. 2002 - Juli 2004
Assistant Manager
Hatworld Inc.
Managed store paperwork, cash, and inventory levels; Performed coaching and implementation of action plans to increase performance; Responsible for incoming shipments and visual merchandising; Performed interviews, assisted in hiring, and made job offers; Assisted in the process of disciplining and terminating employees; Responsible for delivering orientation and training programs to new hires.
8 Monate, Sep. 2001 - Apr. 2002
Survey Researcher
Institute of Public Policy & Social Research
Perfect scoring on random call performance evaluations; Exercised computer and administration skills on a daily basis; Data entry and data organization; Gained experience in analyzing collected data from survey respondents.
Ausbildung von Katherine Borek
3 Jahre und 4 Monate, Sep. 2004 - Dez. 2007
Workforce Management, General Management
University of Michigan-Dearborn
Human Resource Management
Sprachen
Englisch
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