Krishnendu Dawn
Angestellt, Assoc Prof-Infrastructure, Major Incident Management, Sutherland Global Services
Chennai, Indien
Werdegang
Berufserfahrung von Krishnendu Dawn
Bis heute 9 Jahre und 3 Monate, seit Apr. 2015
Assoc Prof-Infrastructure, Major Incident Management
Sutherland Global Services
Addressing the incidents within Service Level Agreements (SLA’s) and ensuring the service restoration with minimum business impact.
10 Monate, Apr. 2014 - Jan. 2015
Technical support associate, iYogi
Limtex Infotech Limited
Assist customers in troubleshooting wide range of networking devices & computers.
1 Jahr und 1 Monat, Jan. 2013 - Jan. 2014
Master caller executive & desktop support technician
Tathastu Technology Services Private Limited
Worked with customers in resolving their home and office Network related issues.
Ausbildung von Krishnendu Dawn
3 Jahre und 11 Monate, Jan. 2009 - Nov. 2012
Fine Arts
University of Burdwan
English, Bengali, Geography, Philosophy, History
2 Jahre und 9 Monate, Feb. 2007 - Okt. 2009
Geography
MPM School, Burdwan, India.
Geography, History, Sanskrit
Sprachen
Englisch
Fließend