Liubov Bilous

• Driving programs and initiatives to boost sales efficiency and productivity across diverse regions, which resulted in higher lead conversion rates, increased marketing campaign ROI, and reduced time-to-productivity for new sales hires • Attending client meetings to gather insights that will help address specific needs and pain points • Streamlining the onboarding process for new customer-facing teams across Europe and North America, ensuring they have the knowledge and resources to hit the ground running

• Working on brand strategy implementation, planning and overseeing content output • Managing content, design, and digital marketing teams • Sales enablement (creating sales tools such as case studies and presentations) • Creating content/presentations introducing new services and products for events and conferences • Developing CEO and other C-suite communications • Adjusting communications based on feedback and performance results measured by tracking mechanism

• Liaising with subject matter experts, project/delivery managers, and sales and marketing specialists • Researching and gathering the information required • Creating/editing content for email outreach programs • Proofreading and editing marketing communications materials

Was engaged in a project to develop an online translation service: • Created test cases for natural language processing modules • Labelled text with semantic, syntactic, and morphological features, including tokenization/stemming, part of speech tagging, parsing, and semantic analysis • Assisted in technical documentation development • Provided linguistic consultation

Prepared the course objectives and the outline for the course of study following the curriculum guidelines and school requirements. Taught students aged 6-55 at all levels, group and one to one, planning and giving between 3-5 classes daily.

• Provided interpretation and translation assistance in both English and German languages (technical sphere) • Performed translation of background documents, law documents (contracts), and the like related to project implementation (English) • Provided translation of the incoming/outgoing business correspondence • Negotiated with foreign partners

Assisting customers in finding the products they’re looking for and providing excellent customer service; arranging and labeling goods in the display shelves; receiving, unpacking, and arranging new shipments.