Manisha Lohana

Customer Service champion & Sales Manager with overall 9+ years of experience in Sales Operations & Business Development, Revenue Generation, Client service excellence, Training/hiring & recruitment, Sales Strategy Development, Product Lead Generation, Client Relationship Management, and Team Management in the Insurance industry. Dexterous in acting as a client & staff advocate in overseeing maintenance, preparing reports, resolving complaints, updating records, negotiating contracts, and providing beneficial advice to clients on diversified issues. Strong natural coaching and training abilities, with passion for delivering in-store customer experience. Customer- centered with significant excellence towards maintaining customer satisfaction, building professional relationships. Specialized in assisting the clients in Health Insurance by tallying client's financial status, spotting problem areas, integrating with suggested plans & policies, and developing clientele through networking.