Markus Sageder
Angestellt, Senior Sales Manager & Site Leader Costa Rica, Autodesk
San Jose, Costa Rica
Werdegang
Berufserfahrung von Markus Sageder
Bis heute 3 Jahre und 4 Monate, seit März 2021
Senior Sales Manager & Site Leader Costa Rica
Autodesk
1 Jahr und 1 Monat, März 2020 - März 2021
Sales Manager DACH & BENELUX
Autodesk
1 Jahr, 2019 - Dez. 2019
Head of Digitalization & Strategy
Yogurshop.com
Digitalizing the processes around Purchasing, Pick & Pack and Aftersales. Rehaping go to market strategy including funnel optimization to increase conversion rates.
1 Jahr und 1 Monat, Mai 2018 - Mai 2019
Sales Manager
Autodesk
We were able to transform the lowest performing Inside Sales Teams into the best performing team, breaking records quarter after quarter (from 300 k ACV to +1 MIO ACV/Q). Besides that we launched the initiative "Girls in Tech" which took place at the Autodesk facilities where we empowered young girls (age 8-12) to go into engeneering/programming.
2 Jahre und 2 Monate, März 2016 - Apr. 2018
Territory Sales Austria
Autodesk
Helping people to imagine, design, and create a better world. We help our customers by providing the future of making things and combining technology solutions with a consultative approach to improve efficiency and create new business opportunities.
1 Jahr und 5 Monate, Okt. 2014 - Feb. 2016
Inside Sales Account Manager DACH / Inside Sales Manager
CA Technologies
At CA responsible for Infrastructure Management Software such as Application Performance Monitoring, Unified Infrastructure Monitoring (Server, Application, E2E Response Time, Network,..), Datacenter/Capacity Planning and Servicedesk in DACH area. Due to the company's restructuring I was handed the opportunity to act as interim Inside Sales Team Lead representing the Barcelona Hub reporting to the new Inside Sales Director in Prague.
1 Jahr und 11 Monate, Nov. 2012 - Sep. 2014
Nimsoft Customer Portfolio Manager
CA Technologies
Renewal & Account Manager EMEA, APAC & South America Process execution, change management, customer service, relationship building and attention to detail. Able to interact with all levels within an organization and managing multiple priorities in a fast-paces and demanding environment in four languages on business level. - Protect and grow maintenance revenue stream in EMEA/APAC/LATAM - Resolve account problems/ customer concerns or proposals - Create cross-sell opportunities
Business development ERP DACH area, creating cold calling campaigns, nurture installed base, pipeline contribution, qualify sales leads and assist them through all marketing stages. Verticals: Production based Industry with +5 Mio. € Revenue in Germany, Austria and Switzerland FY12: Quota achievement >130% p. a. FY13: End of business relationship Nov. 2012 with proportional Quota achievement >140 % Awards: Major active pipeline contributor EMEA in quarter 3/FY12
1 Jahr und 2 Monate, Sep. 2010 - Okt. 2011
Teamleader
Teletech
Customer Service Teamleader for Logitech Harmony and Peripheral Team DACH Implementation of new Customer Satisfaction System required by Logitech (Average NPS of +65% per year), Creating CAPs and training plans, quality control, shadowing Team size to manage: +20 headcount Courses: Six Sigma, 40 h Teletech Leadership Training
Migration of T-Systems Project "Vorwerk" from Switzerland to Spain. Starting from Key Process evaluation to hands on desk practice, filing and tracking of technical documentation of migration, team assignment and managing during our 5 weeks training period in Switzerland. Set up and Implementation of processes, knowledge, software and continuous team training in Barcelona. Team size: +10 headcount Software: Remedy, AS400, SAP, Active directory, network troubleshooting
3 Jahre und 6 Monate, Feb. 2006 - Juli 2009
Mentor
Sellbytel
Working in different Projects within Sellbytel: Epson: Mentor B2C Teamsize to support +15 headcount Resolve technical issues of Tier1, Training and Quality shadowing, After-sales department Renault: Technical Helpdesk Agent B2B Resolve technical issues for Renault Spain and India. Johnson Controls International: Technical Helpdesk Agent B2B Resolve technical issues for JCI employees. Lotus notes, active directory and network troubleshooting.
4 Monate, Sep. 2005 - Dez. 2005
Fundraiser for Red Cross
Kober Werbung
For Non Profit Organisations and NGOs Door to Door sales "Rookie of the summer 2007" due outstanding achievement in Direct Sales
2004 - 2005
Zivildienst
Institut Hartheim
One year of social work in Institut Hartheim with handicapped people. Main areas: preparing machinery to make their work easier, reparation of plant and equipment, point of reference for the people joining our workshops
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Fließend
Portugiesisch
Fließend