Nik Nur Fatehah N Md Ridzuan
Bis 2020, Customer Service Representative, United Overseas Bank
Berlin, Deutschland
Werdegang
Berufserfahrung von Nik Nur Fatehah N Md Ridzuan
1 Monat, Aug. 2022 - Aug. 2022
Certified Salesforce Administrator
Salesforce
2 Monate, Juli 2021 - Aug. 2021
Salesforce Administrator Trainee
RefugeeForce
Salesforce Administration
2 Monate, Juli 2021 - Aug. 2021
Salesforce Administrator Trainee
RefugeeForce
2 Jahre und 1 Monat, Feb. 2018 - Feb. 2020
Customer Service Representative
United Overseas Bank
Delivered splendid customer services via inbound calls, emails, and live chats for credit cards and cash plus products. Operated and processed customers’ requests, cases, and complaints via CRM, including application requests, transaction inquiries, transaction disputes, waiver, appeal, etc. Established customers’ maximum satisfaction by ensuring prompt attendance to their inquiries and solving their problems.
5 Monate, Sep. 2017 - Jan. 2018
Legal Research Assistant
Messrs Hifdzi, Salmiah, Kee, Hanisah & Co
4 Monate, Juni 2017 - Sep. 2017
Education Counselor
Mont Royale College
Ausbildung von Nik Nur Fatehah N Md Ridzuan
5 Jahre und 3 Monate, Sep. 2012 - Nov. 2017
Bachelor of Laws and Shariah
Islamic Science University of Malaysia