Paula Fernández Quesada

- Coordinating the work of Operations team and ensuring smooth collaboration within the team, other teams at Lengoo and customers and translators. - Driving the automation of the delivery processes while incorporating suggestions for improvement. - Managing complex translation projects from quotation to delivery for international customers. - Jointly responsible for the achievement of KPI targets. - Involved in the recruiting and interview process for new team members and in coordinating onboardings.

- Cross-departmental and cross-functional organization and planning of localization requests, with focus on Marketing campaigns and product interface. - Stakeholder management, definition and planning of priorities and team-capacities. - Set up and improvement of processes, workflows, tools for translation and costs tracking purposes. - Hiring and onboarding of freelance translators. - Training and support of content strategists and freelance translators on tools and workflows.

Clarifying project scope and details, preparing quotes, scheduling projects, acting as main contact for customers and vendors during projects, representing think Global Milengo in client-facing discussions, coordinating internal and external project teams of translators, DTP specialists and engineers, creating status reports for and set-up status calls with customers as needed, acting as an information hub for client complaints and feedbacks

Language Assistant for Spanish classes. Tasks: Helping out students with their language skills, supporting the teachers with materials, activitities, and engagement with the students. Support classes for Abitur students.

Translation intern at translation agency, with specialisation in Legan Translation.

Writer of a children's book, for a multilingual and multicultural book collection.

Medical Translation, with the Master's dissertation on the translation of a Nephrology Manual.

Legal Translation