Robert Tiedt

- Project lead for Rugvista’s new checkout experience - Responsible for product discovery, delivery and rollout phase - Deriving the rollout strategy in a multi-country & multi payment service provider setup (Klarna, Adyen) - Introduction of SCRUM in development team

- Product owner of the ERP system (Microsoft Dynamics NAV) - Interim product owner of the mobile apps (iOS & Android) - Project lead for switch of b4f shop system to Salesforce Commerce Cloud - Technical project manager for b4f’s pop-up store - Setup of point of sale hard- and software ETRON and integration into b4f’s ERP system - Support in recruiting of a new Product Owner for the mobile apps and web shop

- Initial setup and operation of Berlin-Friedrichshain’s first delivery and catering service for sugarfree, vegetarian/vegan breakfast - Development of new products - Setup and administration of the Shopify based web shop (www.bon-joule.de) - Face to face customer acquisition (selling Bon Joule products on farmer’s markets, B2B sales activities) - Marketing (flyer, search engine marketing, Social Media) - Accounting

- Team lead of three product managers and three user experience designers - Setup of a product council process with b4f’s C-level management - Support of the C-level management as part of b4f’s extended leadership team - Design and rollout of GDPR related processes and tools - Creation of a product vision for mobile apps and web shop - Integration of new payment methods into checkout - Introduction of b4f’s customer loyalty program “Best Friends” - Product owner of b4f’s web shop SCRUM team

- Merge of b4f’s web shop and mobile website into one responsive shop - Launch of vertical based browsing experience and free text search (SOLR) based on findings of b4f’s customer journey and dairy study - Homepage relaunch - Integration of Salesforce Marketing Cloud - Integration of Freshdesk as ticket system for customer service - Company wide knowledge sharing of multivariate testing results via wiki, internal newsletters and presentations in all hands meetings

- Product Owner of b4f’s SCRUM web shop team - Responsible PO for the API - Launch of b4f’s mobile website - Launch of the search engine optimized outlet (www.brands4friends.de/outlet) - Integration of Facebook Login and eBay Login - Setup of an overall platform web tracking concept & introduction of Google Analytics - Setup and update of product scorecards

- Product Owner of the international marketplace (www.immobilienscout24.at) - Development of the international product vision and product strategy - Strategic planning of the market entry into Austria within the Talent Tank Program 2010 - Product Owner of the German commercial real estate business - Redesign and development of IS24’s reporting products ScoutReport, market report and client report - Product Owner for the customer segment developers (Bauträger)

- Specification and test of features for Metaversum’s social network Yumondo - Organization of usability tests to improve the user experience - Setup of the web tracking for Yumondo and Metaversum 2nd product Twinity - Writing of weekly reports for the management board - Setup, execution and steering of Google Adwords campaigns - Negotiation of cooperations

- Preparation and execution of an online promotion on Skype’s German website and Skype client - Usability optimization of the German Skype website - Planning and execution of a banner ad campaign - Business Development: Start of a national wide network of Skype‘s hardware partners - Organisation of the „Skype-Days“ at eBay-Dreilinden

- Research of the German market for retirement provisions - Writing of a working paper for the European Economic and Social Committee “Integrated guidelines for growth and employment (2005-2008)“

Arbeitsmarkt Statistik Ökonometrie Quantitative Methoden