SHASHI BHUSHAN
Angestellt, Technical Specialist, HCL Technologies
Delhi, Indien
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Berufserfahrung von SHASHI BHUSHAN
Working as a potential resource of Citrix in a team of 5 members, Supporting 300+ Windows based Citrix Servers and providing L3 support to clients . Handling escalated issues and doing Root Cause Analysis, Guiding all team members on my technical investigations.
3 Jahre und 9 Monate, Mai 2012 - Jan. 2016
SENIOR OPERATION PROFESSIONAL
IBM India Private Limited
Worked a part of 7 members' citrix team, Supporting Citrix Servers with a mix of XeApp5 and Xendesktop. My part was o work closely with project stakeholders, SMEs, and Cross-Functional Teams to understand the requirements and specifications for new solutions & leading technical aspects & the development of project deliverable.
3 Jahre und 11 Monate, Juli 2008 - Mai 2012
Engineer System Administration
CSC India Pvt Ltd
Worked as a team mate in Windows/Citrix team which handles ongoing server issues on the client side. The support includes remotely managing & working on issue related to Windows Active Directory, File & Print Services, Core Windows Server Issues, Citrix and VMware Infrastructure Support
Ausbildung von SHASHI BHUSHAN
2 Jahre und 11 Monate, Juli 2009 - Mai 2012
BSc (Information Technology)
Punjab Technical University
3 Jahre, Juli 2005 - Juni 2008
Electronics
Government Polytechnic, Fatehpur