Steven Krasausky

Berufserfahrung von Steven Krasausky

• Bis heute 6 Jahre und 11 Monate, seit Aug. 2017

  Inhaber

  Krasas Services - Die Schatztruhe

  Ihr Dienstleister vom Fach für Gebäudemanagement, Haushaltsauflösungen, Betriebsauflösungen, Demontagen, Entkernungen, Abbruch, Bodenlegearbeiten, Fliesenlegearbeiten sowie Renovierungen und Modernisierungen in Hamburg und Umgebung.

• 1 Jahr, Juli 2016 - Juni 2017

  Stellvertretender Geschäftsführer (Deputy Director)

  Grave Holzbauvertrieb GmbH

  - Responsible for the overall business portfolio - Business Transformation into a new structured organization including process optimization - Optimisation of the production lifecycle - CRM implementation into operational Department - Setup of new Sales unit including a new expedition and Sales tools to increase offer generation - Implementation of Quality Management and complaint handling processes.

• 5 Jahre und 1 Monat, Juni 2011 - Juni 2016

  Head of Strategic Projects, Global Change Management (VP)

  Barclaycard - Barclays Bank PLC

  - Responsible for the German Project Portfolio - Definition and realisation of a new Target Operating for the COO Change Organisation. - Definition and Implementation of an Agile Project Lifecycle Framework for Barclaycard Europe - Business Transformation into an Agile working Organisation - Project Portfolio Management

• 1 Jahr und 2 Monate, Apr. 2010 - Mai 2011

  Senior Project Manager (VP), Staff Manager

  Barclaycard - Barclays Bank PLC

  - Accountable Project Manager for the implementation of the European Consumer Credit Directive ensuring full compliance to national legislation. - Delivery of a new debit card product for the German portfolio in conjunction with a fraud prevention solution. - Project Management responsible for the successful German implementation of the European Payment Service Directive ensuring full compliance to national legislation.

• 4 Jahre, Apr. 2006 - März 2010

  Project Manager, Practice Staff Manager

  Barclaycard International - Barclays Bank PLC

• 4 Jahre und 2 Monate, Feb. 2002 - März 2006

  Business Analyst - Practice Manager

  Barclaycard International - Barclays Bank PLC

  - Implemented a business process and rules driven underwriting solution for one European market combined with a document management scanning und workflow solution. - Evaluated business process management, business rules engine as well as scanning and archiving solutions vendors to identify solution allowing to support multiple business process across multiple operational centres and countries/markets, selected scanning supplier

• 9 Monate, Mai 2001 - Jan. 2002

  IT Organisator

  Barclaycard International - Barclays Bank PLC

  - IT Organisator within an international Data Warehouse project. Analysis of the data extraction, transformation and loading (ETL) process. Gathering of operational report requirements.

• 3 Jahre, Mai 1998 - Apr. 2001

  Teamleader Customer Service

  Barclaycard International - Barclays Bank PLC

  - Responsible for Product and System trainings for customer service agents. Communication and difficult talk training for Call centre agents. Resource Planning. - Team leader of 10 Call centre agents responsible for cross sells, service, retention calls and resource planning. - Subject Matter Expert for year 2000 project representing operations.

• 4 Monate, Jan. 1998 - Apr. 1998

  Wholesale and Foreign Trade Merchant

  Lippold GmbH