Tatiana Bogush

Angestellt, International CRM Consultant, incadea Group

Munich, Deutschland

Fähigkeiten und Kenntnisse

Microsoft Dynamics CRM
Customer Relationship Management (CRM)
C#
Consulting
Business Consulting
Business process management
Process Optimization
BizAgi
Visio
Automotive Business Processes
Prezi
Project Implementation
Software Implementation
Business process modeling

Werdegang

Berufserfahrung von Tatiana Bogush

  • Bis heute 7 Jahre und 10 Monate, seit Sep. 2016

    International CRM Consultant

    incadea Group
  • 3 Jahre und 1 Monat, Aug. 2013 - Aug. 2016

    Senior CRM Consultant

    incadea Group

    - analyze customer requirements - deliver gap analyses - form functional scope for new product releases - prepare of technical documentation - customize and parameterize product - make training plan and training presentations - optimize customer business processes - manage and conduct periodic conferences - execute presale presentations of company’s CRM system - create test scenarios and test lists - perform test scenarios as well as UATs

  • 2 Jahre und 1 Monat, Juli 2011 - Juli 2013

    Consultant

    AKAM

    1C Consultant - analyze and formalize customer business processes and new functional blocks - prepare of technical documentation - testing activities - on-site user support - create user manuals - make and do training - execute presale presentations of standard system functionality

Ausbildung von Tatiana Bogush

  • 3 Jahre und 11 Monate, Sep. 2009 - Juli 2013

    Business informatics

    Finance University under the Government of the Russian Federation

Sprachen

  • Englisch

    Fließend

  • Russisch

    Muttersprache

  • Deutsch

    Grundlagen

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