Turki Rujoub

The Solution Team is a recent created consulting company with the core business of management consulting comprised of former Senior Level Executives, who have hands-on operations and consulting experience in a broad range of industries, functions and solutions. The company founder’s expertise is used to make experience work through Enterprise Application Solutions, Process Business Change and Staffing Solutions. Core capability lies in integrating the divergence of business process, information technology

Managing the company

Within TCF I’m worked as Consultant reporting to the CEO on Various areas, among them are: the Customer Care & Satisfaction, Business Continuity Management Program & the IT and Telecom development.

Bayanat company is one of three licensed Data service Provider (DSP) within the KSA, Within Bayanat (Mobily); I’ve managed the Customer Care/Support Kingdom wide, reporting to the CEO. Started with Bayanat as Business Development & Sales Manager from 01June, 2005 till 01 Mar, 2006. Since Mar, 1st 2006 till my departure in January 2009, I was working as CC Director, some of my responsibilities were: Customer Care, Customer Service, Customers retention and redemption, Helpdesk

Spearheaded operations for Telecommunications, Swift & Telex Dept, Mail Dept, Maintenance & BMS, and Admin Dept & Physical Security Dept. All Budgets related (CAPEX, OPEX) and budget control of the above departments and related projects were under my responsibility during my work with BSF

Mitel SX-20/100/200 super switch PABX

Electronic/ Telecommunications from Germany