Valerie Trotter

* Responsible for understanding key trends in customer's industry and translating business requirements into functional deliverables. * Collaborate with customer to find new opportunities for services in customer account. * Collaborate with Sales in proposal development.

Consultant for I.T. project management and technical documentation. PMI Certified Associate in Project Management. Responsible for development & communication of cross-functional project schedules, risk & impact analysis, process mapping/optimization, & solution proposals. Instrumental in establishing a license management system & release management system. Built standards for customer documentation & trained junior personnel. *Technical environment: Java, XML, HTML, Unix, Oracle, Weblogic

* Selected as Lead Programmer to design & develop a change-control management system for corporate e-learning framework used by Nuclear Training Department. * Selected as Lead Programmer to redesign & develop self-registration process for corporate e-learning. * Lead programmer in developing and integrating Ajax/JSON-enabled WCF web services to improve client/server performance and user experience. * Technical environment: ASP & ASPX, Visual Studio 2010, VB, SQL Server 2008, Ajax & JQuery.

Owned and operated business for technical translation services after immigrating to Canada with spouse. Managed technical translation/QA/localization projects for European clientele seeking exposure to North American markets. Acquired Canadian professional certification from the Association of Translators and Interpreters of Ontario. Returned to school to pursue additional expertise in information technology.

Based in Munich, Germany. Managed multilingual technical documentation projects for end clients in Germany. Projects typically consisted of managing translation teams, proofreading/editing, ISO-quality assurance, change-control, publishing, invoicing, and delivery (hard-copy as well as soft-copy formats) of technical documentation in 4-6 languages for European as well as North American markets.

Based in Munich, Germany. Translated and proofread corporate material ranging from material safety data sheets to marketing brochures to executive correspondence. Also helped maintain translation-related databases and corporate glossaries.

Programming, systems analysis, business communication, project management, finance, accounting