Wiebke Heynen

I bring a no-nonsense approach to empowering female leaders. My coaching combines personal growth with professional strategy, focusing on work-life balance, stress management, and AI competency for navigating today's digital leadership landscape. Through transformative coaching, I help women conquer self-doubt and imposter syndrome, leading to tangible achievements. Emphasizing a results-oriented and practical approach, clients achieve personal satisfaction and growth.

As COO, I led Maison Mollerus AG through significant operational enhancements and cultural shifts, resulting in an 80% increase in employee satisfaction. My focus on strategic planning, process optimization, and fostering a supportive work environment propelled us to achieve our organizational goals while enhancing customer satisfaction and employee retention.

Championing HR Innovations and Strategic Rebranding Initiatives in the Chief of Staff Team. In my role in the Chief of Staff team for the Global Head of People at Credit Suisse, I spearheaded a successful rebranding project, aligning 3,500 employees with our new vision within three months. I emphasized collaborative decision-making, which boosted internal collaboration by 40%, and enhanced employee engagement and productivity through strategic initiatives and empowerment.

As Chief of Staff member for the Global Head of Communications at Credit Suisse AG, I drove significant transformation and modernization efforts. I orchestrated the entire office transition to flexible working, significantly boosting operational efficiency. The creation of a new media relations manager tool introduced a strategic planning dimension. To strengthen and adapt to the challenges posed by COVID-19, I initiated a monthly newsletter that significantly improved the team's sense of unity & belonging.

I was instrumental in fostering cultural alignment and enhancing transparency within a team of 300+ employees. Conception of over 20 team-building events, town halls, and culture-building activities led to an impressive 90% participant satisfaction rate, while adhering to budget constraints. I significantly improved organizational structures and processes, managed complex travel logistics with high efficiency. Crafting speeches, presentations, demonstrating my exceptional written communication skills.

- Konzepterstellung div. Projekte & derer operativen Umsetzung - Umsetzung von Online- & Offline-Auftritten - Wettbewerbsbeobachtung - Organisation v. Veranstaltungen - Launch neuer Social Media Tochtergesellschaft "TK App Design" - Interne & Externe Kontaktperson - Korrespondenzabwicklung in Deutsch & Englisch - Fuehrung aller Mitarbeiter international (10+) - Fuerhen aller Bewerbungsgespräche & Einteilung anfallender Aufgaben

Urlaubsvertretung

Projektmanagement im Lifestylebereich, Wettbewerbsbeobachtung, Strategisches Entwickeln von Topmodel Marcus Schenkenberg zur Marke, Aufbau und Pflege aller Websiten und Social Media Plattformen, Pressetexterstellung und -veroeffentlichung, Interviewanfragenbearbeitung und -koordination, Pflege und Ausbau der Medienkontakte, Newslettererstellung, Planung und Durchführung v. Veranstaltungen und Events im Fashion und Lifestylebereich, Fuehrung und Einarbeitung aller Mitarbeiter

Personalmanagement, Controlling, Basic Business, Marketing, Volkswirtschaft, Wirtschaftsmathematik...