Service Technician Customer Service (m/f/x)
01/04/2024 | Ahlen, Germany | Full-time
Welcome to LEIFELD! We are an internationally successful medium-sized company in the field of machine tool manufacturing. Our brand LEIFELD has been a guarantee for quality and innovation for more than a century. We have good reasons that will convince you to join our team!
Your area of responsibility
- Fault acceptance from customers or customer service employees
- Customer support for fault localisation by telephone and remote diagnosis
- Spare part identification via parts lists
- Fault analysis and repair at the customer's premises
- Advising customers on spare parts, repairs and overhauls
- Quotation and order entry in the ERP system
Your profile
- Completed apprenticeship as an electronics technician or comparable apprenticeship
- Sound knowledge of PLC and CNC programming
- Experience in the field of electrical and electronic fault analysis and troubleshooting
- Mechanical repair skills in mechanical engineering
- Basic knowledge of hydraulics and pneumatics
- Knowledge of common MS Office applications and ERP systems
- High willingness to travel
- Good written and spoken English skills
- Professional demeanour with customers
- Team spirit, enthusiasm and the willingness to learn
Good reasons for Global Metal Forming Group
- You can expect an interesting and responsible job within an internationally successful medium-sized company
- In addition to very good opportunities for further development, we grant you freedom for your creativity and initiative with short decision-making processes
- We offer attractive conditions and framework conditions
- You can look forward to working in a dynamic environment with a good working atmosphere
Your contact
Kirsten Thormann-Beiske
+49 2382 96607-285
Interested to join us?
We look forward to receiving your application! Please send your documents by e-mail to our human resources department:
bewerbung@leifeldms.com
