ADRIAN OROZCO
Angestellt, Control Desk Analyst, Citibank (Banamex USA)
Los Angeles, Vereinigte Staaten
Werdegang
Berufserfahrung von ADRIAN OROZCO
Bis heute 22 Jahre und 1 Monat, seit Juni 2002
Control Desk Analyst
Citibank (Banamex USA)
Supervisor in the Call Center area, monitoring call activity and staff, meeting business' standards and providing excellent customer service to U.S. and Mexico respectively. The duties performed are mainly in relation to IVR systems, ACD phones and personal computers as well as their applications.
8 Monate, Sep. 2001 - Apr. 2002
Customer Service Representative
California Bear Fed Credit Union
Provide customer service over the phone, open new account and perform various transactions.
Ausbildung von ADRIAN OROZCO
11 Monate, Sep. 2004 - Juli 2005
Computer Information Systems
East Los Angeles College
Database Programming in VBA, CISCO Network Systems configuration and setup/ HTML, C# programming language.
1 Jahr und 10 Monate, Sep. 2002 - Juni 2004
Computer Information Systems
Los Angeles Trade Tech College
Computer Basics and their uses. Visual Basic programming and some math.
1 Jahr und 10 Monate, Sep. 2000 - Juni 2002
High School Diploma
Thomas Jefferson High School
Attended Adult School to pursue the High School diploma
1 Jahr und 10 Monate, Sep. 1989 - Juni 1991
Electronica
CBTIs #21
Prepa localizada cerca de mi casa.
Mecanica
Esc Sec Tec# 2
La ETI# 2
- Bis heute
Primaria
Esc Prim Año de La Patria
Sprachen
Englisch
Fließend
Spanisch
Muttersprache