ADRIAN OROZCO

Angestellt, Control Desk Analyst, Citibank (Banamex USA)

Los Angeles, Vereinigte Staaten

Fähigkeiten und Kenntnisse

Originario de Mexicali
BC. "la ciudad que atrapó el sol"
de la Pro-Hogar.

Werdegang

Berufserfahrung von ADRIAN OROZCO

  • Bis heute 22 Jahre und 1 Monat, seit Juni 2002

    Control Desk Analyst

    Citibank (Banamex USA)

    Supervisor in the Call Center area, monitoring call activity and staff, meeting business' standards and providing excellent customer service to U.S. and Mexico respectively. The duties performed are mainly in relation to IVR systems, ACD phones and personal computers as well as their applications.

  • 8 Monate, Sep. 2001 - Apr. 2002

    Customer Service Representative

    California Bear Fed Credit Union

    Provide customer service over the phone, open new account and perform various transactions.

Ausbildung von ADRIAN OROZCO

  • 11 Monate, Sep. 2004 - Juli 2005

    Computer Information Systems

    East Los Angeles College

    Database Programming in VBA, CISCO Network Systems configuration and setup/ HTML, C# programming language.

  • 1 Jahr und 10 Monate, Sep. 2002 - Juni 2004

    Computer Information Systems

    Los Angeles Trade Tech College

    Computer Basics and their uses. Visual Basic programming and some math.

  • 1 Jahr und 10 Monate, Sep. 2000 - Juni 2002

    High School Diploma

    Thomas Jefferson High School

    Attended Adult School to pursue the High School diploma

  • 1 Jahr und 10 Monate, Sep. 1989 - Juni 1991

    Electronica

    CBTIs #21

    Prepa localizada cerca de mi casa.

  • Mecanica

    Esc Sec Tec# 2

    La ETI# 2

  • Bis heute

    Primaria

    Esc Prim Año de La Patria

Sprachen

  • Englisch

    Fließend

  • Spanisch

    Muttersprache

Interessen

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