Ahmed Allama
Angestellt, IT solutions Advisor, Orange Egypt
Abschluss: Master, University of Louisville - USA
Berlin, Deutschland
Werdegang
Berufserfahrung von Ahmed Allama
Bis heute 3 Jahre, seit Juni 2021
IT solutions Advisor
Orange Egypt
9 Jahre und 2 Monate, Apr. 2014 - Mai 2023
Principle Consultant
EFADA Technology
Managed all product life cycle activities: ideation, requirements gathering & scoping, research& usability engineering, prototyping, development, testing, deployment, maintenance & technical support.
7 Jahre und 1 Monat, März 2007 - März 2014
IT Senior Manager-Revenue Management
Etisalat Misr
Built and led a team of 18 members responsible for product development in many areas in revenue management like billing, customer care, charging, payments, collection, service fulfillment. Successfully led the development of innovative & dynamic product portfolio for Etisalat service offerings which allowed Etisalat to have product leadership and the upper hand in Egypt. Achieved the lowest customer’s churn rate in the market, the highest EBITDA, and the best customer experience.
2 Jahre und 3 Monate, Dez. 2004 - Feb. 2007
Team Leader -Billing
Wataniya Telecom Algerie /Ooredoo
Requirement gathering, business analysis, and solution design in the area of Customer Care, Billing, and payments. Set-up and Implementation of new products & services on the billing system. Minimized the time for bill generation to be 70% less. Minimized the customer complains of bill accuracy to be 90% less. Built creative solutions that helped Wataniya to have a big market share in the Algerian telecom market.
4 Jahre und 8 Monate, Apr. 2000 - Nov. 2004
Senior Business Analyst - Customer Care & Billing
Vodafone GmbH Requirement gathering, business analysis, and solution design in the area of Customer Care, Billing, and payments. Set-up and Implementation of new products & services on the billing system. Built creative solutions for Vodafone products and services that positioned Vodafone as the market leader in the Egyptian telecom industry. Built a strong repetition for Vodafone bill accuracy.
1 Jahr und 8 Monate, Juli 1998 - Feb. 2000
Project Manager
MCR
Leading the development team to build a Hospital Management Information System using Oracle development suite Leading the development team to build a Hotel Management Information System using Oracle development suite
Ausbildung von Ahmed Allama
2 Jahre und 1 Monat, Mai 1998 - Mai 2000
Computer Science
University of Louisville - USA
Computer SCience
Sprachen
Englisch
Fließend
Arabisch
Muttersprache