Aida Maric

Bis 2017, Customer Service Agent, Bosna Bank International d.d. Sarajevo

Erding, Deutschland

Über mich

Enthusiastic, highly-motivated individual who likes to take initiative and seek out new challenges. Proven customer service and communication skills in various circumstances. Looking to continue with making effective contributions within a challenging and varied position that will enable me to gain on my professional experience and provide with opportunities for personal and professional growth

Fähigkeiten und Kenntnisse

Economics
Banking & Finance
Marketing
Management
Marketing & Sales
Communication skills
Team Management
Conflict Resolution
Hard-working character
commitment
responsible
diplomatic
presentation skills
intercultural competence
flexibility
organizational skills
Problem solving skills
Conflict Management
Motivation
Customer service
Englische Sprache
Customer Relationship Management
Complaint management
Customer Relations
Customer Experience Management
Transport logistics

Werdegang

Berufserfahrung von Aida Maric

  • Bis heute 4 Jahre und 11 Monate, seit Juli 2019

    Junior Shipping Coordinator

    mytheresa.com GmbH
  • 3 Monate, Sep. 2017 - Nov. 2017

    Customer Service Agent

    Bosna Bank International d.d. Sarajevo

    Marketing and organizational support in preparations of different customer inquiries

  • 3 Monate, März 2014 - Mai 2014

    Praktikantin

    Bosna Bank International d.d. Sarajevo

    -Introduced into the basics of the banking industry in Bosnia and Herzegovina -Assist in preparations of financial reports and documents -Everyday communications with clients

Ausbildung von Aida Maric

  • 2 Jahre und 10 Monate, Sep. 2014 - Juni 2017

    Economics

    Sarajevo School of Science and Technology University

    - Partnered with the University of Buckingham, UK – all courses are taken in English language - Major: Economics - Minor:Economics of Transition and European Integrations

  • 4 Jahre und 1 Monat, Sep. 2010 - Sep. 2014

    Economics

    Sarajevo School of Science and Technology University

    - Partnered with the University of Buckingham, UK – all courses are taken in English language - Major: Economics - Minor: Finance and Banking

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

  • BosnianCroatianSerbian

    -

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