Akash Yadav

Berufserfahrung von Akash Yadav

• Bis heute 9 Monate, seit Sep. 2023

  Customer Relationship Specialist

  Vohra wound care

  As a Statewide Healthcare Operations Manager, I oversee the coordination and management of healthcare facilities and medical professionals across the state of America. My responsibilities include handling multiple doctors, hundreds of facilities, and ensuring seamless operations in their absence. This involves managing vacation schedules for doctors and arranging for alternate physicians to cover their absence.

• 1 Jahr und 7 Monate, März 2022 - Sep. 2023

  Senior Executive Manager

  Ienergizer

• 1 Jahr und 3 Monate, März 2017 - Mai 2018

  Customer Service Specialist

  Sony India Pvt Ltd

  As an Escalation Team Specialist, I excel in handling escalated customer queries, particularly cases where customers are dissatisfied and seek product repairs or replacements. My role encompasses addressing both online and telephonic inquiries, ensuring each customer receives efficient and satisfactory resolutions. I also play a pivotal role in training new team members, equipping them with the necessary skills and knowledge to handle complex cases effectively.