Ali Shan

Angestellt, IT Support / Administrator, PROVIS Real Estate Management LLC – ALDAR Group

Dubai, Vereinigte Arabische Emirate

Über mich

A Google certified IT Support professional with 7 years of gulf experience in the areas of Information technology, customers/users technical support, ticketing system and IT administration. Having ability to analyze, troubleshoot and maintain both hardware components as well as office productivity applications. Highly focused and results orientated in supporting complex deadline driven operations, able to identify goals and priorities and resolve issues in initial stages.

Fähigkeiten und Kenntnisse

Information technology
Application Support
Help desk
Analysis of Technical Issues
Installing Systems
Software Upgrades
Office 365 Management
Active Directory
Systems Administration
Server management
Azure Active Directory
Manage Engine
ITSM Tools
Networking
Sysaidit
Data Management
Data Backup
VPNs and Proxies
Software
Microsoft
Administration
Controlling
Ticketsystem
Windows Server
Computer
Windows
Hardware
MS Office

Werdegang

Berufserfahrung von Ali Shan

  • Bis heute 2 Jahre und 1 Monat, seit Juni 2022

    IT Support / Administrator

    PROVIS Real Estate Management LLC – ALDAR Group

  • 8 Monate, Okt. 2021 - Mai 2022

    IT Support Specialist

    Enervo Contracting & General Maintenance LLC

  • 5 Jahre und 8 Monate, Feb. 2016 - Sep. 2021

    IT Support / Document Controller

    Engineering Unit General Contracting & Maintenance LLC

Sprachen

  • Englisch

    Fließend

  • Urdu

    Muttersprache

  • Hindi

    Fließend

  • Arabisch

    Grundlagen

  • Deutsch

    Grundlagen

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