Almas Rakhangi
Bis 2023, Production support engineer, Cognizant Technology Solution
Mumbai, Indien
Über mich
Senior Production Support Specialist with 6 years of experience in L1 & L2 providing technical support, troubleshooting, and incident management for critical applications and systems. managing production support teams, and ensuring the smooth operations of critical applications and systems. Skilled in analyzing and resolving complex issues, ensuring high availability, and delivering exceptional customer service. Seeking an opportunity to leverage my expertise to contribute to the success of a dynamic organization.
Werdegang
Berufserfahrung von Almas Rakhangi
4 Jahre und 6 Monate, Mai 2019 - Okt. 2023
Production support engineer
Cognizant Technology Solution
Oversaw the operation functionality of these applications. I was supporting investment bank applications where I was handling the role of admin in loan sanction applications and screening tools. I successfully maintained internal databases for employee information through 1C and handled credit transaction processes via the BMO application. IAM, VPC, CloudFront, VPC peering, Endpoints, Transit Gateway, EC2, AMI, CloudTrail, S3, ECS, RDS, SNS, SES, ELB, CloudWatch, EFS, Storage Gateway.
4 Jahre und 6 Monate, Mai 2019 - Okt. 2023
Production engineering specialist
Cognizant Technology Solutions AG
Sprachen
Englisch
Fließend