Amol Tawadare

Day to day LAN, WAN &Wi-Fi Support of across EY Global offices. escalated issues across EY Global offices and providing timely resolution. Support for Riverbed Steel Head WAN Optimization. Incident, Service requests & Change Management process using service now. Working within ITIL frameworks, adhered to change, incident and risk management standards. Automated frequent/repeated tasks using HPNA command script. Create workflow for repeated jobs using HPOO automation tool. Create flowchart

Single Point of Escalation’s (Technical and Workflow Process). Co-ordinate and implement various network services to meet the internal/external customer's requirements. Perform Hardware/software upgrading and developments in accordance with customer request and business objectives. Analyze bandwidth threshold and recommend bandwidth upgrade. Designing, engineering, documenting, and coordinating recommended changes in network Designed and deployed network connectivity for the new facility.