Amulya Mallegowda

Master Thesis – Content Platform for Digital Framework (SAP HCM- Success Factors)

• Supporting the product owners in managing their products through content development for SAP Best Practices SAP S/4HANA • Providing the pre-configured business process contents to ensure fast and secure implementation of SAP solutions • Managing the end-to-end content development quarterly release in ensuring the requirements are met through testing for S/4HANA portfolio • Aligning the synchronization of the process with the help of content development tools and use cases mapping

• Managing international client queries and complaint escalations • Performing critical analysis on processing claims • Generating letters, mails and statements to the customers • Verifying customer data to detect and identify financial fraud • Data Capturing, handling transaction services, amendments, maintenance of existing data, reconciliations and financial reports • Managing On-line Transactions (ECS) of inflow and outflow transactions

• Lead a team of 12 competent sales and marketing executives • Decision authority for regional marketing activities (product launch, product demos and promotion of services) • Responsible for purchasing, budgeting and cash management • Preparing term-wise income and expenditure reports • Administering pay slips, insurances, availability management, and provident funds of the center employees • Managed customer data in the front office with great hospitality

Specialization: SAP- ABAP, SAP- HANA, SAP- BASIS • Project Management • IT Security • Information Systems • Software Development Practice (JAVA) • Current Topics in Computer Science (IoT- Internet of Things) • Software Architecture and Development