Ana Pastor Olivares

Angestellt, Customer Service Agent, CARFAX EUROPE GMBH

Germering, Deutschland

Fähigkeiten und Kenntnisse

tester
jmeter
Salesforce
Quality Management
Junit
Jproject
Java
J2EE
Tomcat
Apache
developed using the following technologies: C++
JSP
SQL Server
XML
HTML
Flash
CSS
ASP
Java Script
.NET
Visual Basic
 Testing of large-scale commercial products
Hudson /jenkins
Redmine
Jira
Sonar

Werdegang

Berufserfahrung von Ana Pastor Olivares

  • Bis heute 8 Jahre und 3 Monate, seit März 2016

    Customer Service Agent

    CARFAX EUROPE GMBH

    In Carfax I´m managing the Spanish, Slovenian & EU markets. • Liaising with our product development team to continually improve our product offering based on customer feedback. • Reporting to senior management on product issues, process improvement opportunities and corrections to vehicle history. I am also supporting the IT department and am managing data and transactions in the database. Carfax uses Salesforce as a CRM tool and I have also taken it upon myself to learn the platform.

  • 4 Jahre und 9 Monate, Aug. 2010 - Apr. 2015

    Project Manager

    connectis

    •Enforcement of adherence to quality and coverage guidelines using tools such as Sonar/JUnit/Meter.•Supporting the execution of all test phases (unit, integration, performance UAT).•Coordinate cross application dependencies regarding setup, test data reparation.•Setup all automated testing infrastructure and performance testing tools using tools such as Jenkins/Hudson.• Creation of testing documentation, reporting of status to senior management using tools such as Jira/Project/Remine.

  • 1 Jahr und 7 Monate, Feb. 2009 - Aug. 2010

    Software Tester

    connectis

    • Test prep and execution of all predefined test scripts. • System testing of complex systems to deliver online multimedia applications. • Overall testing and deployment of the Government web portal. • Reporting to senior management on test execution and defect analysis

  • 7 Monate, Aug. 2008 - Feb. 2009

    System Programmer

    Sopra Steria Consulting

    • Producing design specification based on business requirements • Developing back end logic based on specifications. • Responsible for all unit and integration testing of developed code. I was also played a key role in the development of the overall test strategy.

  • 3 Jahre und 3 Monate, Juni 2005 - Aug. 2008

    Technical Support

    Sopra Steria Consulting

    • Desktop support for all users, setting up and installing PCs. • Setup and maintenance of all court room audio and IT equipment. • Support and maintenance of all Oracle database platforms. I was subsequently promoted to 2nd level support eventually responsible for managing all the desktop and court room equipment for trials.

  • 5 Monate, Feb. 2005 - Juni 2005

    Software Developer

    BOC Information Technologies Consulting GmbH

    • Development of front end applications using Java/JavaScript. • Gathering of requirements from head office and creation of solution work packages to be developed. • Responsible for creation of test plan and strategy and coordination of test execution across development team.

Ausbildung von Ana Pastor Olivares

  • Bis heute 12 Jahre und 6 Monate, seit Dez. 2011

    Bachelor's Degree in Computer Engineering

    Universitat Oberta de Catalunya

  • 1 Jahr und 9 Monate, Sep. 2002 - Mai 2004

    Superior Technical Computer Applications

    Technics High School, Seville, Spain

Sprachen

  • Spanisch

    Muttersprache

  • Deutsch

    Gut

  • Englisch

    Gut

Interessen

Music
Paint with Oils
Sport
Design

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