Andreas Krupp

• Sales & operations planning solution architecture and implementation enabling close to instant translation of marketing demand into material and capacity requirements through a complex production network, Technology used: SQL Server, MDS, Jedox • Problem Management process solution implementation with external access for vendors, Technology used: Atlassian Jira

• Software release coordination & planning of over 60 software releases • Coordination of software release deployments into the production system • Test environment management & quality improvement • Internal release process & continuous improvement

• Enabled to move from a rigid 3 week release cycle to an iterative and agile approach • Best practice training for MS Reporting Services (SSRS) (NPV $2.9 Million over 5 years) • Delivery of a sustainable & scalable scrap tracking solution & process reducing scrap reducing scrap by €0.5 Million in 1 plant over 1 year • Project portfolio-, headcount- and budget planning, communication with other support functions, strong support in scoping & piloting global travel solution

• Analysis & Root Cause Analysis of SAP Product Forecast Process • Analysis of Trade Marketing reporting requirements for 5 end-markets • Gap-Analysis between business process and reporting requirements against current technology functionalities/capabilities • Total Cost of Ownership Analysis of a multi-market SAP Business Objects XI Cluster vs. stand-alone implementation • Analysis & Design of a SAP Business Objects Service Line • IT Budget Management incl. CoPlanning, QPR Reviews & Year End Closing

• Collection, treatment and integration of consumer related data from more than 20 markets/countries • Customer Relationship Management • Project initiation, planning and execution, Business analysis and consulting

• Collection, treatment and integration of consumer related data from more than 20 markets/countries • Development of a database application to organize, analyze & restructure SPSS data files with MS-Access, MS-SQL Server and Visual Basic • Development of small database application to analyze traditional charting and analysis tools with MS-Access • Analyze, review and improve processes related to data collection, loading and statistical analysis

• Management of a 200-seat restaurant with high turnover during 8 hours of operation daily • Ordering supplies and food & beverages according to business forecasts • Supporting, managing, training, motivating and working with a team of 11 to 15 team members • Identify, plan and execute projects to meet hotel chain wide standards and to facilitate daily operations for the team • Capital expense planning according to establishment and team needs

• Set-up & Management of a Management Information System (MIS) delivering detailed insights on booking-behavior, occupancy rates (history & forecast) and client statistics

• Housekeeping management of 1 hotel tower with 244 rooms. Coordination, training and management of a Team of up to 20 Housekeepers • Culinary internship in 6 kitchens

Rooms Management, Finance