Andrés Montalbán Bueno

IT support for companies arround the world. Among other countries we have customers in USA, Canada, UK, Australia, Cambodia and Spain. We work with Linux/Unix and Windows servers supporting LAMP architectures, Asterisk VoIP PBXs, Zimbra Mail Server, Exchange 2000/2003. Also we give support to networks mainly using Cisco equipments in all their types (Firewalls/Switches/Routers).

IT Business is an Uruguayan company which works mainly in the telecomunication and systems support area. In IT Business I worked as the head of Systems & Support giving support to financial companies located in Montevideo and to a five stars hotel located in Punta del Este, Maldonado, Uruguay among others customers. IT Business also had an International operation working with customers all over the world.

I worked here giving support to the in house developed software for contact centers managing VoIP PBX like 3Com/Asterisk with deploys in several countries over Latin America supporting them remotely.

As NOC Supervisor of Diveo Uruguay SA I was the responsable of the network supervision and support center of this Telecommunication company, which offered Hosting/Housing in their Data Center, Wireless Links using Harris/RAD/Cisco equipment. Also managed Ericsson Tellabs Crossconnector to handle PDH and SDH lines.

As NOC Operator I answered and troubleshooted the questions and troubles that customers (Companies and Home users) had with their Data connections & Internet Access. Working with Cisco equipment in all the network, from Routers to Firewalls. Also did support for Windows and Linux/Unix(Solaris) servers.

ESR 1: Seguridad de la información elementos básicos de networking Protocolos y servicios Seguridad en el diseño de redes Ataques y contramedidas Seguridad en el perímetro de la red: los firewalls Análisis de vulnerabilidades. ESR 2: Código malicioso seguridad de los datos: encriptación seg