BHUPATHI TN

I'm ready to work ( RELOCATE) any where. There is no location constraint. JOIN IMMEDIATELY Total 15 years of experience in (24*7) Application/Production Support & maintenance projects and worked for multiple top Global clients in Banking, Finance, Insurance and Telecom domain accounts. Good hands-on experience in: Issue analysis, troubleshooting & end to end resolution in business critical software applications / business systems, databases and servers and ensure service availability as per BAU. Worked for FedEx, A.I.G, CISCO, CITIBANK, Lloyds Bank and British Telecom as end Client. Skill Set: Incident Management, Major Incident Management (M.I.M), Problem Management, Change Management, Emergency Change Management, Production Release Management, Deployment and Outage Management skills along with L1 SUPPORT, L2 SUPPORT, I.T.I.L and I.T S.M