Boris Paul

optimize first and last mile operations and enable new services and features by combining state-of-the-art and innovative technologies, integration of mobile devices into Packstation process to simplify user interaction and enable additional services, create USP for DHL by flexibilizing time and location of delivery process

development and introduction of an innovative drop off solution for DHL customers in Germany, significant improvement of quality and stability of Packstation IS during new software releases, increase of IS stability and decrease of operational costs

design, development and deployment of methods, tools and guidelines to enable european contries to achieve short term productivity improvements in the pick up and delivery area (scope:divisional and cross-divisional); providing a path from legacy operational processes and systems to an integrated process and solution for DHL Express to operate pick up and delivery joint tours in the most productive and cost effective manner to meet service and customer requirements

development of a strategic network design approach, conduction of network design projects in France and the Benelux, enhancement of approach to become applicable in 3D environment, realization of pilot 3D project in Benelux

Transportwirtschaft, Operations Research, Umweltökonomik