Britta Thiel

Selbstständig, Head of Marketing and Sales, IntranetBOX GmbH

Hamburg, Deutschland

Fähigkeiten und Kenntnisse

Several years of experience as General Manager/Ges
management expertise in Customer Services
Recruitment
Operations and Marketing - mainly in the media and
overseas experience (5 years in New Zealand and pr
Kontakt zur IntranetBOX GmbH: www.intranetbox.de
Führung
Strategie
Kundenbetreuung

Werdegang

Berufserfahrung von Britta Thiel

  • Bis heute 10 Jahre und 5 Monate, seit 2014

    Head of Marketing and Sales

    IntranetBOX GmbH

    managing the marketing and sales department, generating new clients, CRM, re-structure of existing sales processes and documentation as a consultant

  • Bis heute 14 Jahre und 5 Monate, seit 2010

    Unternehmensberaterin/Projektmanagerin

    selbständig

    derzeit insbesondere für die IntranetBOX GmbH: www.intranetbox.de

  • 2007 - 2009

    Senior Marketing Manager

    Rainbow's End, Auckland, NZ

    Leadership of the Marketing department of New Zealand's biggest theme park, responsible for all above and below the line activities, strategic guidelines and operational support for all other departments

  • 2006 - 2007

    Head of Entry Experience/Manager Customer Service

    Auckland Zoo, Auckland, NZ

    Operational and strategic leadership of entry team and visitor centre, customer service projects zoo-wide

  • 2002 - 2006

    General Manager/Geschäftsführerin

    Merlin Entertainments

    Manager of Sea Life Centre Speyer and Königswinter, responsible for set-up, launch, operational and strategic development of both visitor attractions (public aquaria) - including leadership of teams of up to 50 people, finances, operations, marketing, PR

  • 2002 - 2002

    Customer Relationship Manager

    T-Online

  • 2001 - 2001

    Manager Marketing (Event) and PR

    Bertelsmann AG - iSyndicate

  • 2000 - 2001

    Manager International Customer Service

    Bertelsmann - BOL.com AG

  • 1998 - 2000

    Quality and Project Manager

    Premiere Medien GmbH & Co.KG

    • developed and implemented customer service strategies • developed and realized Assessment Centres for the recruitment of call centre staff • set up of internal and external call centres

Ausbildung von Britta Thiel

  • 2003 - 2005

    Berufsbegleitendes Management Studium

    University of Leicester, UK

  • 1993 - 1997

    Volkswirtschaftslehre

    Rheinische Friedrich-Wilhelms-Universität

    Diplomarbeit in Zusammenarbeit mit der Firma Reemtsma Tyutyunova Fabrika in Kiew, Ukraine

Sprachen

  • Englisch

    Fließend

  • Französisch

    Grundlagen

  • Italienisch

    Grundlagen

  • Russisch

    Grundlagen

  • Niederländisch

    Grundlagen

  • Schwedisch

    Grundlagen

  • Deutsch

    Muttersprache

Interessen

Traveling
New Zealand
swimming
Yoga
reading
foreign languages
being creative

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