Carla Santos
Angestellt, Senior Product Manager, GuestCentric Systems
Lisbon, Portugal
Werdegang
Berufserfahrung von Carla Santos
Bis heute 14 Jahre und 5 Monate, seit Jan. 2010
Senior Product Manager
GuestCentric Systems
3 Jahre, Jan. 2007 - Dez. 2009
customer account manager
omnisiberia
omnisiberia is a specialist in developing web oriented business, focusing in B2B, B2C, B2E and B2S selling platforms for the tourism area. Im responsible for several steps within the comercialization of our products: 1 - market research for new business oportunities 2 - contracts negotiation 3 - implementation process (client business profile analysis, definition of workflow procedures, training) 4 - customer support & CRM
4 Jahre und 1 Monat, Dez. 2002 - Dez. 2006
business consultant
omnisiberia
Responsible for raising new costumers, as well as for the implementation process of the company’s management software within travel agencies and tour operators (contracts negotiation; client business profile analysis; definition of workflow procedures, training and customer support)
Ausbildung von Carla Santos
5 Monate, Okt. 2002 - Feb. 2003
Sales & Marketing Course
CIDEC - Interdisciplinary Center for Economic Studies
5 Monate, Okt. 1999 - Feb. 2000
German - Erasmus Program
Universität des Saarlandes
4 Jahre und 10 Monate, Sep. 1997 - Juni 2002
LEA - Linguas Estrangeiras Aplicadas
Universidade Católica Portuguesa
Degree specialized in foreign languages (english / german) applied to business and marketing areas.
Sprachen
Portugiesisch
Muttersprache
Englisch
Fließend
Spanisch
Fließend
Deutsch
Gut