Charlemagne Prokopyshyn

Designing bespoke fine jewellery for clients and the store. Learning how the manufacturing side of creating beautiful jewellery pieces works. Learning gemmology to work towards being a gemstone expert.

Writer, Thinker & Enthusiast of love, life and all the adventures and experiences that come in between. Blogger in my downtime whilst currently working on my first novel.

Selling and advising clients on premium fine luxury jewellery and gifts in a full time capacity. Carrying out small repairs and cleaning. Assisting the in-house marketing team with advertising, events and social media projects and maintaining the day-to-day running of the showroom. Following training courses completed: Tudor watches specialist (Rolex HQ, London) Tissot watches specialist (Online all modules) Brown and Newirth Bridal (Hatfield HQ) DbA (Diamonds by Appointment, Ireland, Online all 14 modules)

Same tasks as in the advisor role with the addition of being officially appointed as sole liaison between the counter, branch manager, trading team and the warehouse to arrange logistics for all orders for Frankfurt.

Selling precious metals B2C and B2B. Transactions ranging from 2,000 Euros to six figures. Investment advice for inexperienced first-time buyers Cross-selling Phone and email enquiry correspondence Co-manage the day-to-day running of the sales counter Skills: Accurate calculation Ability to keep calm under pressure Ability and confidence to work alone as well as in a team Attention to detail and adhering to compliance regulations Extensive knowledge of all products Liaison with other departments

Serviceberaterin und Teamleiterin für Sorten, Edelmetalle, Western Union, Reisezahlungsmittel und Kredite und Kreditkarten. Kundenbetreuung, Großgeschäfte, Beschwerden und Problemlösungen, Entscheidungen für die Filiale treffen. Customer Service Agent handling Western Union international money transfers and currency exchanges. Handle large customer orders and transactions, complaints and issues with services and products and make branch based decisions and look after the staff under me.

www.prokorrektur.de Freelancing as a language editor / proofreader. I work with universities, students, researchers and professors and also businesses all over Germany helping refine and work on their English marketing materials.

Chemnitz Serviceberaterin für Sorten, Edelmetalle, Western Union, Reisezahlungsmittel und Kredite und Kreditkarten. Customer Service Agent handling Western Union international money transfers and currency exchanges. Use German, English and Russian languages. Passed obligatory tests on security, fraud, money laundering, criminal thinking, safety and security at work.

Tasks include cashiering, customer service, handling day to day tasks. Generally welcoming people into the store and ensuring they receive the best, friendliest service possible. Assisting staff by independently looking after international customers with limited German knowledge. Particular strengths include advising and communicating with customers, highly organised, work excellently in a team and under pressure especially around holidays.

CSO cashiering at a supermarket part time whilst working part time as a freelance designer and initiating and running a charity campaign.

Chemnitz Area, Germany Ran a cancer campaign with a small team with Talbrueck Verein to raise money for a friend from Kazakhstan. We raised 45,000 Euros in 3 months and were able to secure a visa for her to come to Germany for specialist treatment against Hodgkin's Lymphoma. My role was in marketing; predominantly designing posters, flyers and social media content as well as canvassing.

Within seven months was trained as counter manager being responsible for 3 cashiers and money during the day, being in charge of cash flow and ordering of funds and balancing of the safe and ATM. Handling cash delivery processes, closing down of the counter every evening, reporting to the branch manager. Passed obligatory tests on security, fraud, criminal thinking, safety and security at work and product knowledge which were tested on a regular basis.

Worked as part time teacher for Business English taking 3 main groups of different levels. Also gave individual tuition to a Czech summer student to help prepare him for his exams in the winter semester.Taught and prepared businesses and private clients for business abroad or in English speaking countries. Prepared classes, materials, games, tasks and test papers.

9 Month British Council Scheme to help schools in Germany. Taught English in Saxony to ages 7-18 and helped prepare the older ones for A-level English exams. Planned lessons, taught classes of 30 pupils, set homework and corrected papers, prepared students for exams and created fun games, debates and exercises for them to learn English in a modern way. Also accompanied classes on school trips and helped interpret for the American exchange students on trips.

One day and evening at the London BBC studios. Took part in the live TV programme Test the Nation: Know your English. Was in the ballroom dancers section of the contestants.

During the University summer holidays I helped order and deliver leaflets, flyers, newsletters to the local towns and took part in a research campaign to find out what people looked for/needed in a sports and health club. Updated database system accordingly and did local canvassing / door-to-door selling.

Voluntarily wrote for the local newspaper securing printed published articles and by-lines. My role covered local entertainment and school news.

Voluntarily worked during the holidays for a travel agents in Germany whilst studying German A-level. Learned travel agency processes, handled in/out mail and wrote payment reminders to customers. Helped sort catalogues and assisted staff members generally in the office.

Voluntarily worked during the holidays in a theatre in Trier whilst studying for my German A-level. Assisted the set designers in creating the props, painting and repairing sets and building up the stage.

Jewellery Education and Training (JET) JET Essentials Course for Professionals in the Jewellery or Precious Metals Industry 09.12.-10.12.2022 The online JET Essentials course provides the perfect introduction to crucial jewellery industry knowledge and builds solid foundational knowledge in order to move on to JET 1 and JET 2. Subjects covered in the Essentials course were: Gold, Platinum, Palladium and Silver Jewellery JC Selling and Customer Care Diamonds JC Gemstones JC

Volkshochschule Stadt Rüsselsheim Telc Deutsch B2 , German Language Dec 2020 - Jan 2021 Grade: B2 Sat the B2 German exam in order to apply for German citizenship as proof I can speak German. Skipped the course and just signed up for the exam in December. Passed with flying colours and was awarded the certificate on 13.01.2021.

Grammar, Classroom Basics, Beginners, Intermediate, Advanced, Business English, World of TEFL, Phonology, Teaching Skills and Competencies. 150 hour Master's course.

3-day intense business start-up seminar / Existenzgründerseminar, Business, Management, Marketing, and Related Support. General business must know covering marketing, insurance, tax law, financing, business planning

2 month full time course at Future Training GmbH (further education) in Advanced Photoshop skills and techniques for professional use to expert level. Photoshop Advanced Level, Photoshop CS6 for Professionals, Photoshop Expert.

10.04.-13.04.2013. A 3-day full-time orientation course hosted by the local job centre to help understand the German market and how to optimise getting interviews and job offers. Looking at how to write an optimal CV and cover letter, looking at the market for my skillset and qualifications and pinpointing prospective future companies to contact.

Ideas and Concepts, Photography, Image Manipulation, Digital Image Capture, Contextual Influences and History of Art and Design, Type and Letterform Theory, Mixed Media Image Making, Research and Evaluation, Illustration, Basics to Flash and Dreamweaver, Advertising

21.04.-22.04.2008. A 2-day intensive coaching workshop looking at customer behaviour and psychology. Vital for me to get insights into German culture and the German mindset and perspective to optimize my skills at selling and understanding cultural differences. // Vetriebsorganisation & Kundenorientierung, Verkaufstraining & Vetriebsunterstützung. Unterlagen von Media Project Training Center GmbH | Dr. Frank Wiede, Klaus Hilgarth, Prof. Dr. Günter Lehmann | www.selling-coach.de

German Language, German Today, German Literature, German History, German Media, Aspects of Sociolinguistics, Middle High German, TEFL Foundation course, Introduction to Russian Language, Introduction to Orthodox Culture

A-Levels: English A*, History C, German C, AS-Levels: Government and Politics C, Business Studies D

English Language, English Literature, Information Technology, Art, German, History, Business Studies, Maths, Science Double Award, Graphic Products. Average A- / B grade or in German school system: 1.7