Christian Heidinger

• Teamlead for the Event Management System • Definition of the system architecture and implementation of the Alarm Management System (Skyline DataMiner) at SES • Further developing the system to new features (AI, preventive monitoring, cloud migration, etc.) • Daily exchange and cooperation with various IT departments (Cloud, ITsec, Network, IT operations) • Project management of internal projects in a global scale (implementation and further development of the Video OSS, Alarm Manager, CMDB systems)

• project management for the implementation of a global OSS (Operational Support Services) Frameworks • creation of complex Broadcast-System-Architectures • adaptation of local processes and needs to the global aligned standard • quality management • support of the sales team to create of tailor-made offers • support- and escalation-contact for the project management team

• approval and check of the technical feasibility of customer requests • approval of product prices • pre-sales support of the international SES sales team • creation of cost efficient and reliable solutions incl. customer presentations • periodically control of the product and market prices

- International signal contribution and distribution - Project management - Contract management - Productmanagement - supplier management - Risk- and escalationmanagement - Video Encoding, Multiplexing, HDTV, UHD, DVB - Selection and control of internal and external service providers - Setup of remote broadcast solutions (globally)

Development engineer for the Cable Headend system "UFO compact" - verification of hardware and software function - development of test scenarios and test automation - verification of the system functionality - specification for device and software develpement - project management for several device developments (QPSK/COFDM - PAL Converter and extension modules for decryption of DVB transport streams)

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