Christopher Lough

Led complex, customer-facing software implementations; insured successful and thorough deliverables using the systems development life cycle (SDLC) model, including requirements gathering, business process documentation, functional design documentation, GAP analysis, software development, quality assurance, user acceptance testing, deployment (go-live) and Internal Support transition.

Provided innovative, cost-saving solutions for customer’s supply chain challenges using optimization and decision-support tools; conducted analysis/modeling simulations in the areas of Transportation and Warehousing. Insured account sustainability and award of future contracts by creating winning responses to Bids/RFQ’s; identified and implemented improvements to existing operations and provided greater understanding of customer and industry trends.

Managed work flow and projects within Corporate Transportation/Procurement Group and conducted cost/trend/market/optimization/strategic analysis for Menlo Accounts; provided analysis and aided carrier selection process; conducted Bids/RFQ’s for new and existing business. Project Manager for Transportation/IT projects; provided data mining, KPI/metrics reporting, updating/maintaining carrier contract and insurance requirements, extensive database creation/administration and technical support.

Participated in one year Management Preparation Program with exposure to all aspects of Warehousing operations at Menlo’s Hewlett Packard account and Transportation/Procurement operations at Menlo’s IBM account.

Managed forty Distribution Center employees and was responsible for timely inbound/outbound shipments to retail stores. Maintained employee records including performance reviews/productivity/audits/attendance/payroll and conducted morning briefing that addressed safety/productivity/strategy/daily goals.