Darja Cernaka

Angestellt, SAP CX Consultant, Arvato Systems

Gütersloh, Deutschland

Fähigkeiten und Kenntnisse

SAP CX
Master Data Management (SAP MDM)
Customer Relationship Management
SAP CRM
SAP SD
Marketing strategy
Project management
Customer service
Siebel CRM
Risk Management
Technology Management
sap business partner

Werdegang

Berufserfahrung von Darja Cernaka

  • Bis heute 7 Jahre und 9 Monate, seit Sep. 2016

    SAP CX Consultant

    Arvato Systems

    SAP CX

  • 1 Jahr und 7 Monate, Feb. 2015 - Aug. 2016

    SAP CRM Senior Consultant

    Winkora

    SAP CRM Web UI (CRM 7.0): SAP WebUI / BOL programming Setup of central and various Satellite systems Action flow configuration and triggering Marketing and Loyalty functionality configuration Rule and Alert modelling for SAP IC Business process control and determination Business Partner Master Data management Customer determination in system processes throughout CRM and ERP CRM Transaction Launcher setup Organizational Management setup SAP Middleware connection setup SAP BRF+ application

  • 5 Jahre und 5 Monate, Mai 2008 - Sep. 2013

    IT Project Manager

    Contract agreement

    Turnkey IT project management in Central Europe and Israel in area of Retail, Customer Services and Marketing. Business planning and detailed cost estimating. Promotion strategy development based on mix analytics and differential advantage evaluation. Co-operation with technical and creative 3rd parties from EU with development supervision. HR&staff training, legal administration. Project roll out control from phase zero to hyper care and handover.

  • 6 Jahre und 5 Monate, Sep. 2005 - Jan. 2012

    IT Project Manager Customer Relations & Marketing

    Thrown Ltd.

    IT Project Management and technical consultancy creating digital strategies within industries of retail & hospitality. Providing business development technical basis and technical consultancy services for various public and private sector enterprises within SAP solutions, focusing on SAP CRM and integration with other systems to deliver maximum support and automatization of business.

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Fließend

  • Russisch

    Fließend

  • Hebräisch

    Gut

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