Diana Luo

Berufserfahrung von Diana Luo

• Bis heute 3 Jahre und 5 Monate, seit Jan. 2021

  Project Management Officer

  Gefco Deutschland GmbH

  Responsible for the implementation project for the Opel/PSA plant in Kaiserslautern - managing the implementation-related training sessions and ensure the readiness of every stakeholder (3PL & 4PL carriers) for the new process - defining the responsibilities of the internal team and coordinating the activities - interfacing with local team and customers for planning and controlling - monitoring and evaluating the project progress - managing the reports & reviews and preparing follow-on actions

• 9 Monate, Apr. 2020 - Dez. 2020

  4PL Central Material & Vehicle Claims Coordinator

  Gefco Deutschland GmbH

  During this period the major contribution is working on an arbitration project (about 8 Mio €) with lawyers, senior manager and an operational team consisting of 10-15 people. My responsibilties: - preparation of process explanation & guidelines & schedules and definition of the accountabilities - support the manager to coordinate and coach the team members - regular track and review of the project status & effort - daily operational analysis and support the team for better operating and understanding

• 1 Jahr und 8 Monate, Aug. 2018 - März 2020

  Material Claims Coordinator

  Gefco Deutschland

  - Coordination of transport claims with logistic service providers & claim agents & customers - Analysis and clarification of the damage & shortage in the international & national transport flow - Monitor the KPI performance of claim recovering and transport quality of service providers - Manage the controlling process in SAP - Support other business units about complex claim issues