Dieter Giselbrecht

Client Partner/Client Advisor based on Vancouver Island, British Columbia, Canada

Teaching refugees

Studies and consulting in the areas of Customer Relationship Management, Business Excellence, Negotiating, Conflict Management, Business and Marketing Planning. Develop Quality Management for a private school.

Control over Financial Reporting - Provide guidance and support to the process owners with respect to documenting the business processes, identification and design of the automated / IT dependent business controls for all relevant business processes. Litigation - preserving relevant business data globally, design and develop the project approach, key milestones and activities.

Develop the new strategy at a leading European company for the rental of standard rail freight cars. Prepare the strategic change program for an international Swiss insurance company in Basel.

Develop the Pan-European SAP strategy, including SAP landscape, client concept, transport system, development guidelines, evaluate the ERP platform, set-up SAP operations.Lead the business process redesign for managing preferred insurance service providers and technical field experts (design and web application development using Lotus Domino, Java and Rational Unified Process as development methodology).

Head of year 2000 project. Develop comprehensive IT strategy for Unigard.Select and propose key products for new IS architecture. Evaluate and implement document management/imaging solution. Responsible for Cost Benefit Analysis, Request for Proposal, presentation of business case.

Lead the introduction of decentral systems at the regional branch offices. Evaluate network and systems management. Re-engineering the underwriting procedure, establish object oriented programming methodology and development platform, software development, WAN design, evaluate and negotiate entire infrastructure with vendors, logistics concept for nationwide roll-out.

Adult Education

Corporate Organization, Operations Research