Efrat Yahav
Angestellt, Head of Customer Success (Europe & APAC), Checkmarx
Berlin, Deutschland
Werdegang
Berufserfahrung von Efrat Yahav
Bis heute 2 Jahre, seit Juni 2022
Head of Customer Success (Europe & APAC)
Checkmarx
Bis heute 7 Jahre, seit Juni 2017
Senior Customer Success Manager
Checkmarx
Responsible for the successful implementation, integration and adoption of Checkmarx among customers worldwide.
Responsible for increasing Life Time Value of strategic accounts through pro-active management of customers to identify and implement scaling potential. Creating data-driven sales and marketing propositions. Guiding sellers in strategies to increase e-Commerce store front performance including onboarding, search & listing optimization, marketing, advertising, inventory management, service, and other strategic and business requirements. Development of Training Materials.
Managing a team of five designers, operation and technology experts Defining and managing development process, design and management of new tools development for my team.
2005 - 2010
Grafikdesignerin
Amdocs
Responsible for promoting products and services and designing effective advertising campaigns. Design of applications, web sites, campaigns, print material, Flash presentations and demos, with detailed attention to Usability (UX). Development in Flash (Action Script), Java Script, HTML and CSS. Mentor and leader for my team in new fields.
1999 - 2003
Project Manager
Comverse Inc
Implementation of an innovative IVR telecommunication system for leading customers in the international market. The position was both customer and R&D facing and included pre and post sales activities.
Ausbildung von Efrat Yahav
1993 - 1996
English Language and Literature
University of Haifa
Sprachen
Englisch
Fließend
Deutsch
Fließend
Hebräisch
Muttersprache
Italienisch
Grundlagen